Good evening, If I want to chat with the employee and ask for help or if I want to send a message request for help, I need to login which once again I am not able to do. Please help! I reached my home in Serbia to find that my At&t sim card is not working at all. I am not able to cancel the automati

My sbcglobal.net email was locked by att. I got it unlocked buy now am unable to access the email on my wireless android phone using gmail. I deleted the account and tried to set it up again in gmail but now it won't let me use imap option. I can only use pop3 for setup. Even with pop3, however, I s

I had recently switched my phone-plan from 50$ a month to 30$ a month though was still charged 50$. I would like this resolved please. Thank you,Kind Regards,

same as all that have posted screen shots and not solution from att

I wish to unlock my iphone sim but it tells that the device is out of att database

Very unprofessional of At&T. I have been calling AT&T since December to resolve an issue about my trade in device wrongly registered against some other line. They generated a case id just for me to believe that everything is resolved. The case got approved and boom! My promotional credits we

As it seems with many folks on here, I am having issues logging into the AT&T Thanks app. After putting in my credentials (which feels like for the hundredth time), it starts to load for a few seconds and then an error message pops up: "Uh oh. An error has occurred. Please check back later." I am ce

I am trying to transfer billing responsibility to a different account, but when I click the ToBR link at https://www.att.com/tobr, it gives an error stating "TBR0050: No Wireless Account found."

For over a year I have been getting charged for lines I paid off to cancel early or just canceled service to ones that were out of the instalment period and after the timeframe obligation associated with the line. I have spoken to someone at ATT on multiple occasions each on telling me that its hand

Hello, ​ I ordered two additional lines of service and phones about two months ago. The orders never arrived and I contacted ATT regarding this issue, the first couple of agents I spoke to processed additional orders for the same two devices and service, but since I was unsure after that call, I d

I'M LIVID! I'm on auto-pay and charges are deducted from my banking account on the 3rd of each month. I started receiving emails that my account is past due. Three major problems:There is no email address that is not "automated"There is no live support for helpChat line is also virtualAny sugge

Text messages from AT&T recently arrived at my unlocked 4G/LTE mobile phones, claiming that my device will stop working soon due to the elimination of 3G network by AT&T. It was indicated that a short list of limited make and models of devices would continue to be supported by AT&T in th

I haven't been able to login into my email inbox for over a month now. It's not one of those change the password fixes. I have a speech problem so chat is the best way to work with an expert on AT&T's support team.

I received the trade in credit for my phone upgrade. It was part of the $1,000 off promotion. It has never posted or been credited to my account. I am still being charged every month. It is my fault originally because I had typed the wrong phone number when mailing back my trade in phone.  Typ

I bought this iPhone at the att store about 22 months ago. I have paid off the phone and am switching to verizon; however, i need to unlock the phone. I followed the step by step and it does not recognize the IMEI # and to dial another # to get the device's IMEI. I know the one i am entering is corr

Hello,I am trying to unlock my Samsung Galaxy S5. My unlock request was approved and AT&T gave me the 8-digit unlock code.I followed the unlock steps that they gave to me:1. Power off the device, remove the battery, and insert a non-AT&T SIM card.2. Re-insert the battery and power on the device with

As said in the subject, the main DVR box (model number: ISB7500 / last 4 GUID: 1096 ) is having issues connecting to the router (not 100% sure that is the issue though). After unplugging and restarting it, it loads with the gear and loading screen. Then, loses signal and goes back to the same screen

I'm logged into my active ESPN+ account and logged into my AT&T UVerse U200 and Internet package. It is stating that my TV package does not include ESPN. This is completely false and I'm viewing it right now on my TV.   What am I doing wrong that I can't watch it on my computer?

Hello, I traded in my phone for 14pro max in April and I was promised an additional 150$ promotional credit apart from the trade in value. I have called the customer care 3 times and have been on call for 2 hours and still my issue NOT resolved. please help me. Call me or give me an email because

We went in aprx around the 28th of October to a local store because my phone had not been working with my work after the update not receiving the calls or texts. The employee trouble shooted my phone helped me call warranty department because it still wasn't working. Got a replacement shipped back