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New Member

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1 Message

Mon, Aug 31, 2020 6:16 PM

error using gmail on wireless to access sbcglobal.net email no response from server

My sbcglobal.net email was locked by att. I got it unlocked buy now am unable to access the email on my wireless android phone using gmail. I deleted the account and tried to set it up again in gmail but now it won't let me use imap option. I can only use pop3 for setup. Even with pop3, however, I still can't get the emails.  I have another sbcglobal.net email address that was not locked by att and it still works fine in gmail. I get an error saying "Unable to connect to email server to verify your account inforrmation. No response from server."  I have talked to att repeatedly but no help.

ATTHelp

Community Support

 • 

192K Messages

2 y ago

Greetings @cec hager,

 

We hate to hear that you're getting an error using gmail on your wireless device to access http://sm.att.com/d8706758 email and no response from server.

  • Have you tried accessing on a different web browser?
  • Have you tried to clear cache and cookies as well? 
  • What have you been told when speaking with someone at AT&T?

Jacob, AT&T Community Specialist 

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