Help

Issue started 2 months ago. I was watching opening day MLB games first week of April with no problem. Around 2nd week of April, I started receiving an error when I started MLB TV app on Roku TV. I called tech support a handful of times to only go thru the same troubleshooting steps multiple times.

On 3/12-3/13, I was out of country. Att trespassed on my private property to install fiber internet for my neighbors which I have on camera. They broke main water line in two areas, and you can see the wires going right next to the main water line: they didn’t remedy issue, or even notify us. I was

Did anyone else get this message from ATT. Does this mean my BGW320 won’t receive updates except security updates? And that they are banning my Airties but I can rent new ones from them? I love my fiber but the way my house is laid out I need a couple extenders. It’s crazy the way these

How do I get ATT reps to stop harassing me at my home? I do not want to change my service or add TV or do anything. I just want to be left alone. Stop banging on my door, ringing my doorbell multiple times, and yelling "hello" until I come to the door. I have already called customer service multiple

I have bgw320, with 5 static ip's I have had support on the phone a couple of times and can not get my sip server to connect to the host, trying to get 5060 udp and 10000-20000 udp to pass through to my router. I have this working on the old provider but not on the fiber service. It is setup as pas

I’ve had the BGW320 for a few months, and the other day I ordered an extender from the AT&T website. In the shipment, they have included the Airties extender (compatible with the 320 per the specs) AND a BGW210. The app now says my gateway is ready for replacement. How do I NOT swap gateways as

Unable to login my ATT account.

I currently have the BGW320-505 for Wifi 6. Does AT&T plan to have a device for WiFi 6e and, if so, what is the timeline for this?

I opened my port 25 now I need to open port 445 for my business account. How can i open it?

Greetings. As I am configuring my wifi (WhistleBlowerMold (kettle whistle, that is)), I notice that the network named tbd----- is being identified as secured and then abandoned.  I do not have the credential for that network.  It is supposed to be Vivint panel's internal network (Vivint t

Running / paying for AT&T 1G Fiber through the BGW320-505 modem / router. So, I've know about this issue for about a week now.  Found out when trying to upload a large video file and that was taking FOREVER.  Scoured the internet for solutions, tried a bunch and nothing helps, but I

My husband was repairing a leak and in cutting tree roots, cut our line. This was on a Tuesday and we called immediately. We received a link to provide pictures of the cut line and then were told a tech would be out within 7 business days and AT&T doesn't do appointments but they would call 30

I received a call from my Credit Union customer. Their building is getting switched over to fiber optic equipment. The AT&T technician notified her that she will need a 4'x4' fire rated plywood mounted to the wall so they can mount the new fiber optic equipment to it.  So, all I have to do

I have AT&T 1gig home internet with the HBO Max plan. I have been charged $85 for the service for the past couple of months and wanted to start shopping around some options to see if I could save some money somewhere. When I started shopping around on the AT&T website, I noticed that in my A

I am currently trying to run a line straight from my ONT to my router which has an sfp+ port. I am trying to eliminate the need for a modem for a number of reasons and found this to be an ideal solution that would reduce the amount of clutter where this stuff is and provide better speeds and a more

We upgraded our ATT service to Fiber today. Our internet worked great yesterday. After the Fiber it now does not work and they say they cannot get someone out here for 2 full days.  So I am supposed to go without internet for 2 days when i have my entire home smart-wired?  My lights don't

Terrible MSP and we cannot move off them because ATT tells us they MUST change our IP to transfer the account into our name, there are site to site tunnels, whitelists, and several applications all tied to our IP so either stay with the MSP who has ruined most of the system or you have to rebuild e

I would like details about the installation of fiber optic cable in my neighborhood and any problems that occurred.

I think I get a piece of mail at least once a month in my mailbox at home saying sign up for AT&T fiber.  I can guarantee that pigs will be flying long before I ever get AT&T fiber or anything else AT&T for that matter.  I have called them and asked them a dozen times on their toll free numbers to s