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HKMR762's profile

1 Message

Thursday, March 28th, 2024 6:59 PM

Customer installed fire rated board

I received a call from my Credit Union customer. Their building is getting switched over to fiber optic equipment. 

The AT&T technician notified her that she will need a 4'x4' fire rated plywood mounted to the wall so they can mount the new fiber optic equipment to it. 

So, all I have to do is get a piece of 3/4" fire rated plywood and anchor it to the block wall?

The AT&T technician gave her no other instructions and I can't find anything about it.

Any help or input would be greatly appreciated. Thanks -

Official Solution

Expert

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19.5K Messages

2 months ago

Fire rated plywood is required by the NEC. If you paint it you're supposed to leave a small corner unpainted so if there's ever an electrical inspection they can see it's fire rate. Some have a brand that says fire rated so just don't paint the brand. 

(edited)

Community Support

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232.2K Messages

2 months ago

Hi @HKMR762! We completely understand your concern regarding fire rated board installed, and would like to help. Let's get the assistance you require.

 

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

 

Thank you for contacting AT&T Community Forums,

Ancy, AT&T Community Specialist.

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