Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
The new iPad Pro & iPad Air!
romad's profile

Scholar

 • 

408 Messages

Tuesday, October 4th, 2016 3:29 AM

com.apple.mobilephone error 1035 meaning?

iPhone 6 iOS 10.02

 

I got this error message when I tried to update my voicemail greeting.

 

Any idea how to fix it?

Contributor

 • 

2 Messages

6 years ago

Meant to write They CAN log on to your phone.

 

Contributor

 • 

1 Message

6 years ago

Thank you so much! This worked for both my mother and grandmothers iphones.

Contributor

 • 

2 Messages

5 years ago

It is ludicrous that I have to figure out how to fix this issue on my own. That being said, I have tried every option suggested in this forum and every other option found on the internet and STILL, the issue remains.  I won't even go into all the important business related calls I have missed.  I just want the matter resolved and I would like AT&T to take care of it.  I was on a chat with an agent for almost 1.5 hours and nothing worked.  Then I spent approximately 30 minutes on the phone with a "identified" supervisor and still the matter was not resolved.  I was finally directed to take the phone to the AT&T store where I made the purchase.  Oh Joy!,

Contributor

 • 

2 Messages

5 years ago

I might add that I tried every option at least 20-25 times.

Contributor

 • 

1 Message

5 years ago

Please let me say "thank you" but your solution does not work.

Contributor

 • 

3 Messages

5 years ago

It worked for me and several others. Maybe just notnon your version of
iPhone.
--
Thank you,
Melissa Nowak

Contributor

 • 

1 Message

5 years ago

I avoided the dreaded 1035 iphone error message when I made it slightly shorter.  

Contributor

 • 

1 Message

5 years ago

I also am having the same problem.  I try to record a new message and get:

error1035

 

please help.

 

I recently changed to a new provider - is that the problem?

Contributor

 • 

1 Message

5 years ago

I found the following solution worked for me. YMMV

1) Make sure your WiFi is off.

2) Record custom greeting

3) Hit Save

4) Get error 1035

5) Hit “OK”

6) Hit Save


I found that this worked for me, and I even changed my message again right away just to see if it would work again. 

I find it interesting that this is a problem with AT&T, but not my Verizon number. Both are iPhones running the latest update. I hope this simple solution works for you!

Contributor

 • 

1 Message

5 years ago

I had this issue too and had to call my phone number and set it up that way.  Hope it helps anyone getting the error.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.