Your TV account
Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
My Paramount+ subscription has ended recently. I thought I received that by subscribing to Showtime through Uverse. Did something change?
Questions
•
U-verse TV Account
267
3
0
I just tried to use my U-Verse app, had to update and now all the system info is garbled letters and numbers and the tv stations are not ours. I have deleted the app and reloaded, but nothing changes.
Questions
•
U-verse TV Account
157
9
0
Sometimes my DVR reacts on the first click from the emote - at other times I need to repeat the click 3 or more times to get the response I am seeking. I don't believe it is the remote aas I changed the batteries and the remote is working to the TV - just the DVR is unresponsive.
Questions
•
U-verse TV Equipment
27
1
0
can't find passcode that AT&T changed so that I can create new one for my account.
Questions
•
U-verse TV Equipment
30
1
0
Just got the new app on mar 2, 2024 for my Houston Uverse account. There are several things I could do on the old app that I haven’t figured out how on the new app. I’ll just name one for now. When looking at the guide to see what is on, there are several channels missing. Example
Questions
•
Watching U-verse TV
5.1K
48
Accepted Solution
I see similar questions but nothing recent: Just downloaded the Uverse app successfully and I have the Uverse U300 package which allows us to watch Baseball on Bally Sports channel 1753/1752 on our TV - however when I downloaded the app - those channels don't show up and channels closeby in the 170
Questions
•
Watching U-verse TV
79
3
0
PBS (national scheduling) and WTTW (local Chicago scheduling) and the UVerse Guide need to get their act together. We like to record several programs, but lately the guide is in error and were NOT getting what's showing on the UVerse guide for WTTW (Channel 1011). VERY FRUSTRATING.
Questions
•
Watching U-verse TV
37
3
0
So I have tried for weeks and it will not record "So you think you can dance" Even if the show is on air I can't record. This is silly. Why? (BTW: Power cycled 100 times ONE HUNDRED TIMES! so do not ask)
Questions
•
U-verse TV Equipment
35
3
0
I've downloaded the U-verse app on my firestick. What login do I use? My Wi-Fi login or my acct login that I use to pay my bill? I really don't want to use the billing login.. ugh!
Questions
•
U-verse TV Account
35
5
0
A few months ago, my set-top box started dropping my recorded programs. I contacted customer support and was sent a VIP1200 box, I believe is from 2005. My old DVR was a VIP 2262 V2. I have been a customer for over 14 yrs. I feel I should have a newer DVR, maybe model 8010, or 8110 I do not want to
Questions
•
U-verse TV Equipment
34
2
0
Moms give us everything. Let us help you find the perfect gift to say thanks to the mom in your life.
Surprise them with a Mother's Day gift that connect us!
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.