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U-verse TV

U-verse TV

Find answers to common AT&T U-verse TV questions, 24X7.
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ION TV no Longer Available?

Did ION TV get removed from the U450 package?

Questions

109

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0

Picture freeze up

Uverse customer for may years. Changed to fiber internet less than a year ago. service has gone downhill since. The internet seems to be working fine and the speed is doing fine also. Picture freezes or locks up. Happens on all tv's, channel change fixes it for a moment. All of our set boxes are on

Questions

134

9

Showtime app sunsetting on April 30th

The subject says it all. This does NOT affect the Showtime TV channels or the Paramount+ app. This is not the decision of U-Verse, AT&T or DirecTV. https://variety.com/2024/digital/news/showtime-streaming-apps-shutting-down-1235968145/ Please see the Paramount+ and Showtime thread for details

Questions

57

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0

Accepted Solution

Closed

att cable accesibility features for blind

shopping around. comcast is expensive. but they do offer good accessibility for blind ppl. audio description, reads the tv guide to me etc. do you offer this?

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31

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Official Solution

U-Verse picture freezing multiple times per hour

We have AT&T Fiber 1Gbps. 3 TVs, 1 with DVR (VIP 2262v2) is the one we watch most often. 1 box is wireless and the other is wired. There is nothing between besides the patch cables in and out and the Cat5e in the wall. Uverse picture will freeze for 2-5 seconds then resume.  It happens

Questions

986

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Accepted Solution

Official Solution

Uverse pricing

Every year I experience pricing difficulties with Uverse service. I will not go into details but only mention that I did receive a promotion after service interruption of >45 days due to Hurricane Harvey. The promotion for a year now interrupted after 10 months. After reaching (much effort required)

Questions

795

4

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Closed

Cutting DirecTV

Permanently dropping DirecTV on 4-25-24. Starting 7-day Youtube TV trial period 4-11-24 & subscribing immediately after trial without interruption. If I add my favorite weekly series programs to YouTube TV during the trial period, will they be retained with subscription? Which remote is best to

Questions

60

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I called AT&T support, but promised equipment never arrived.

I called the AT&T help line and requested U-verse support. I told the agent that one of my U-verse remotes had quite a few buttons that had become unresponsive. The agent offered to send me a replacement, but it never arrived, and I never received any email or other confirmation that it would be

Questions

99

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New U-Verse Android App

The new U-Verse app is TERRIBLE. To set a program to record, it tells you to go to the guide. But half the channels are missing from the guide. What are we supposed to do?

Questions

65

2

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Accepted Solution

Official Solution

BEE SWARM in ATT Box in yard

Hi, I tried to call customer service but was given an agent whose first language was not English. He did not know what a bee was and eventually told me the only thing to do is call 911 which obviously is not the right answer. Anyway, could someone please reach out to me to get the bee swarm removed

Questions

200

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