I have a mobile share account with 2 devices.  I will be traveling internationally and am planning on using the Passport service.  Do I need to buy 2 separate Passport packages in order to roam with both of my devices?  Or is a single purchase applied across all the devices on my account (as is the

Hello   New user here. I am sure this question has been asked multiple times before, however I just wanted to verify with my own specific case. Im mainly here to inquire about the process of using an unlocked phone. If I had purchased an unlocked phone will I still be able to use my plan simply by t

SAMSUNG GO PHONE  ATT technology  I used this phone for some years between 2005 and 2014.  Do I have to acquire a new SIM card per first time activation?  Or can my present phone be activated with payment for the talk data plan? Colman in Indiana

Hello,  I have a brand new Microcell  (DPH154) and I can't get it to activate or to even start the activation process.  I have registered it online with the proper serial number and address where it is located.  I have it hooked up into a Netgear router and then to a cable modem.  I have checked all

Hi, I have won galaxy tab 8.9 at&t 4g with sim. I have received this gift in Pakistan.. please anyone guide me how I activate my at&t sim in Pakistan ? Regards... Syed

I have recieved my new Samsung Galaxy S III and need to activate it.  The instructions are not very detailed.  A friend said I should swap the SIM cards from the iPhone to the Galaxy but the SIM card is a lot bigger in the iPhone.  Is there somewhere online I can go to program my Galaxy SIM card? Or

My mother recently gave me her old phone and I factory reset it completely without thinking and now it's saying since it was reset that now it needs her email that was previously synced to the device and she can't remember the email nor password used, what can I do to get into this phone and be able

If you purchased your phone online, you may need to activate your new phone and SIM card before use. Below we have helpful tips to make this an easy process. Once you are done activating your device, you can log in to your myAT&T account where you can check information like billing, features, u

Hi,Me and my husband got iphone tickets (Thanksgiving Sale) in Sams Club on 11-12-2016. We want to get a new number. But the employee said he is unable to activate and as "Work SSN cannot be used" . We have that SSN only and its legal. I was able to open bank account, get my car using this. I am ver

I purchased an iPhone6 from Amazon.com. I don't have the billing zip code & SSN to activate this phone, what could I do? The IMEI is [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, accou

Greetings, How can I activate and use a formerly used (by me) AT&T GSM GoPhone Sim Card for my DZ09 SmartWatch? Can I even use the Sim Card in the DZ09? I inserted it into the watch and the watch recognized the Sim. Also, what is the cost? 

I'm a new customer with my own iphone SE (sim lock free) and going to buy the prepaid plan ($40/mon, 6GB DATA). Since I need it immediately, is it possible to have the plan and sim at the shop?

If you decide to go the route of a prepaid plan, activating your phone is very easy. You can purchase a phone or BYOD (bring your own device). If you have your own device, make sure it is compatible with the AT&T network. Also, make sure it is unlocked. After that, you just need to purchase a

I am a current AT&T Gophone Prepaid customer. I want to upgrade my phone to another Prepaid Gophone that I will purchase from the AT&T website. What do I need to do to change phones and keep my current phone number?Thanks!

I had an iPhone 5S and a iPhone 4 before that). I just got thr iPhone 6, but for some reason, even thoguh I shut down my iPhone 5S fully before turning on and backing up from iCloud my new iPhone 6..... the new iPhone 6 is not 'registering" my phone number?   It just shows "No Service" in upper left

Hello I am a resident of Japan and I have scredule for short time visit on educational and research purpose to US. I buaght a AT&T micro SIM and want to activate and select plan while I am in Japan. So that I can use it just after arriving LA and also provide my number to some of my colleagues. My Q

Hello,   I'm interested in purchasing a cheap Windows phone from the Microsoft Store:   {commercial link removed}   This is a no contract phone under AT&T's network. In the past, for example, I've switched my line from a Samsung go phone to a hand-me-down iPhone 4 I'm currently using. I would assume

Hello, I purchased this item from a local 2nd hand store and would like to check to see if it has been deactivated from the previous users account and is available to activate The Seriel # is 34*** CSN #176042430 RS #17-4143 Thank you   [Edited for privacy-please do not post personal or unique infor

I've seen this issue posted a number of times with no resolution.  I'll just repost.  I'm having am issue with HBO GO.  I can log in from HBO iPhone App, pS3 or website direct and all give me "It appears that your AT&T U-verse subscription does not include HBO."  I can promise you it does.    Yes -

Hi, I've been trying to unlock my phone and I received an email saying that my prepaid account has not been activated for 6 months. I've had this phone since September 2016 and my phone number since September 2015. I've used the paygonline website ever since so I'm assuming that my prepaid phone acc