Internet

I just received the email on the price increase for Internet. You are requiring me to now apply a debit card# or bank account# on my account to avoid an additional $5/mo increase and you have shown that you cannot protect my private information! REALLY?? I have been an internet customer for 13 year

Will I have the option of using an external antenna with internet air?

No longer have ATT internet service but just noticed the NID box on the exterior of house had black substance ( appearing like black like spray paint or smoke ? wish I could attach photos) around box and on areas of house siding. I opened the box and every bit of it and any wires are black, nothing

I returned the equipment per your instructions and go a return receipt with my Account & Receipt Number. I got an Email today that said "We still haven't received your equipment". I replied to the Email with an copy of the receipt attached.  I received a reply that said

I cannot sign in. Therefore, I cannot cancel my at&t Internet. Please help before this Tuesday.

I have followed all steps and referenced the following links for the port forwarding setup. But, it is still not working.https://www.att.com/support/article/u-verse-high-speed-internet/KM1215101 https://forums.att.com/conversations/att-fiber-equipment/port-forwarding-issue-on-bgw210/62ff1538c971e303

I have turned off DNS assist in the privacy choices of my ATT profile. IT'S OFF. When going to http://ewruoiweur.eruoierw I'm still getting the ATT search page corresponding to this domain. THIS IS NOT ACCEPTABLE. Not only this setting is hidden very deep in the profile but turning it OFF d

Since Covid outbreak in 2020 FWA is the most subscribed to internet, as it did not exist before Covid to any degree For 4th q 2023 * T-M added 541,000 for total 4.8 million subscribers * Verizon FWA consumer added 231,000 while business added 144,000 net q 375,000 total subscriber 3 million ….. in

I've been trying for months to contact support (very hard to get a hold of in California if you work fulltime on an 8:30am-5pm shift) for help on the matter of my slow internet. All they suggested was to move around the hub, which I did and we couldn't find any better spots. I've tried calling the p

I live in a rural area and don't have many internet options. I currently have Internet Air.  Many times I get 50 Mbps download speeds, other times I get 3 Mbps (especially in the evenings).   On average my signal data is as follows (these numbers are pretty steady): Band (ARFCN): 2(