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Hello, I have not been an AT&T customer for a few years now. I called in to have the account deleted as I don't want to monitor it. I only recently found out the account was still active even through there are no active services. Customer Service refused to delete the account multiple times.
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AT&T Internet
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I have a BGW320-505 with the guest network enabled. I use the guest network for my IOT / Smart Home devices. However, my security cameras connect to a base station that must be hard-wired to the router via ethernet. Is it possible to connect to the guest network via ethernet? Than
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Internet with AT&T Fiber
28
4
0
Accepted Solution
Official Solution
I have a device I am having difficulty connecting to WiFi. Manufacturer info says device only works on 2.4 GHz band. Can I disable 5 GHz band temporarily so I can connect this device and re-enable afterward.
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Internet with AT&T Fiber
71
1
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AT&T recently replaced my Arris NVG589, as it died, after many many years. It was attached to the Belkin Battery Backup for Residential Gateways (BU3DC001-12). The power specs are the same for the BGW210 as they were for the NVG589. However, the power plug on the Belkin Backup is a 5.5 x 2.1 mm
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AT&T Internet
23
3
0
I’ve been stuck on the smart home manager app where it’s saying “getting you set up now, may take up to 30 minutes.” the bar has been stuck around 30% for hours and it hasn’t moved a bit. please help!! this is really frustrating. i’ve already connected the wifi box to the wall and the lights are
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AT&T Internet
3.7K
2
0
Closed
I was told in September 2020 that my rate would be $109.99 by the Loyalty Department. The rate NEVER was billed at that amount and I have to keep calling to find out why to which they put me on hold and switch me from person to person. Today after being on the line for 1.5 hours trying to get it res
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AT&T Internet
54
2
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Accepted Solution
Official Solution
We regret switching over. We have a cell tower less than a mile away. Our download speeds range from .7 Mbps to 239 Mbps. The picture on our TV is blurry. Using my laptop, I keep losing the internet connection altogether. I am paying for an extender and wonder how many I will need since they can on
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AT&T Internet Air
5.7K
32
I HAVE BEEN TRYING TO APPLY FOR THE ACCESS PROGRAM FOR MANY WEEKS WITH NO SUCCESS. I CALLED THE PHONE NUMBER CUSTOMER SERVICE THEY WERE GOING TO FIX IT NO FIXING DONE. I NEED TO RECERTIFY MY SERVICE . I CAN NOT DO THE APPLICATION SEVERAL TIMES I KEEP GETTING A WAITING SIGNAL WHEN UPLOADING
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AT&T Internet
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We have an ATT BGW210 Gateway router, and are looking to boost our Wifi signal significantly for our small business. This is a semi outdoors business, and the signal would need to reach several hundred feet in multiple directions to support a variety of electronics, such as our Payment Processing sy
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AT&T Internet
26
1
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I need to change my banking information
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Internet with AT&T Fiber
18
1
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