For the mom who gives us everything - Mother's Day gifts that connects us.
Wearables

Wearables

Learn how to use and troubleshoot your wearable devices.

1.3K

Ask a question

Pinned posts

(0)
No conversations found!
(1234)

Accepted Solution

Family Setup Apple Watch & ATT = Monumental Frustration, Hours Spent on Support, And Still Watch Does Not Have Cell Service - HELP!

I recently bought two Apple watch SE (2nd generation) to function as a stand-alone watch for my kids (e.g., they don't have phones, so they will use the watch as a phone). Over the last 24 hours, I probably have spent 6 + hours with support with only partial success.  I have followed the gene

Questions

753

11

0

galaxy watch 5 wont' number sync

I have had the watch 5 since april and can't get it to correctly number sync. It is currently connected by bluetooth but i pay for a mobile plan. a little back story, this is actually my 2nd watch 5. ATT sent me a new one the other day and its still doing the same thing. I am not getting text or cal

Questions

184

2

0

Apple ultra 2 watch going straight to voicemail.

When my iPhone is off or not within range any calls on my Apple ultra 2 goes directly to voicemail. I have called AT&T numerous times and went to an AT&T store. All the generic fixes have not worked.

Questions

64

4

0

Closed

Do I have to add a new line to my wireless plan to get a smart watch from att?

I was wondering if I have to add a new line or can I just order a new watch from att and use Bluetooth to connect it to my phone?

Questions

2.7K

2

0

Accepted Solution

Closed

Stand alone Apple Watch SE with cellular plan not receiving calls

My daughter has an Apple Watch SE with a cellular plan (no cell phone). All of a sudden, her watch is not receiving or now making calls. It started with it not receiving calls but being able to make outgoing calls. I did some research and basically found no answers except to restart the watch. After

Questions

24

2

0

"free" Apple Watch

My hsuband was offered two "free" apple watches as a promotion for first responders at a local AT & T store. He did not want the watches (he already has a watch) but the salespeople kept saying they are absolutely free - he won't be charged at all.   Come to find out, one watch shows

Questions

649

20

0

Insurance coverage

I had insurance coverage and my watch was stolen. I went to make a claim and did not realize the day prior, my husband canceled the insurance, BUT I had insurance when the wearable was stolen. Is the item covered because I had insurance at the time of the theft (through AT&T/Asurion)?

Questions

19

1

0

galaxy watch 5 pro battery drains 18% in 1 hour pool swimming (no active gps)

during normal operation battery drains ~1% each hourduring running (with GPS) ~6%/hourPool swimming drains 18% per hour. It started about 3 weeks ago not sure if exactly on S/W update  

Questions

23

2

0

Apple Watch with Phone/International Day Plan

I am traveling to Japan and have added International Day Plan for my iPhone 15 Pro Max. I will be wearing an Apple Watch 8. I realize the watch cannot answer calls while I am abroad and I don't need it for texts. I just want the complications - date, calendar, step counter, battery level, etc. Will

Questions

23

2

0

Samsung s23 ultra and 6 watch bundle 2023

I had traded in my old phone for the Samsung s23 ultra back in December. There was a promotion deal where if I had traded in I'd be able to get $1000 off and free Samsung 6 watch. When I had went in before 14 days for the watch I was told I had to pay $10 for the line which was fine. However now I'm

Questions

48

1

0

Be the first to reply

(0)
No conversations found!

Trending Accepted Solutions

(0)
No conversations found!

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.