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What is tvpromise.com and why are they removing programming?

Teacher

What is tvpromise.com and why are they removing programming?

What is tvpromise.com and why are they removing programming on nbc?

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Message 11 of 804
Contributor

Why is the Pursuit channel (1644) “no longer available”?

We watch Pursuit all the time, but today went to watch a show that was recently recorded and saw that the channel is suddenly no longer available. I haven’t seen anything saying this channel was going away and it still shows as part of our package on the channel lineup. Anyone else having this issue? 

Message 1 of 804
ACE - Expert

Re: Why is the Pursuit channel (1644) “no longer available”?

I am assuming the contract ran out and the network that owns Pursuit was too greedy so att pulled it.  But that's too good to be true (IMO).  So more likely they are currently in negotiations and it's that network that pulled the program to get customers to complain.  It's is a tried and true extortion technique the networks use to try to get att to give in.  Eventually they both compromise and and then we all end up paying the price with increased fees.

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Message 2 of 804
Teacher

Re: Why is the Pursuit channel (1644) “no longer available”?

ATT!!!!!!!!!!!!!!!!!!!  What the HECK ARE YOU GREEDY A**ES DOING!!!!!!!!!!!!!!!!!!!!!  You've already pulled the NFL channel and now the Pursuit channel!!!!!!  Why don't you pull some of the USELESS channels that NOBODY (yet you charge us for them) watches!!!!!

Message 3 of 804
ACE - Professor

Re: Why is the Pursuit channel (1644) “no longer available”?

If the contract to carry it was about to expire, it should be listed at http://programmingchanges.att.com

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 804
ACE - Expert

Re: Why is the Pursuit channel (1644) “no longer available”?

See my post 6 in this other thread.

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This is a public forum and I am a customer just like you. Click kudo if you feel this post is helpful and "Accept as Solution" if it solves your problem.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 804
Contributor

Re: Why is the Pursuit channel (1644) “no longer available”?

I expect to see a decrease in my bill if you are removing channels.  May have to look at going back to Charter

Message 6 of 804
ACE - Expert

Re: Why is the Pursuit channel (1644) “no longer available”?

@jokasu - If you read my reply in that other thread post 6 you will see I made a snarky comment on rates.  No they won't go down.  They always go up.

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This is a public forum and I am a customer just like you. Click kudo if you feel this post is helpful and "Accept as Solution" if it solves your problem.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 804
Contributor

Re: Why is the Pursuit channel (1644) “no longer available”?

That is bull  crap that we no longer have channel 1644 I’m thinking of going to a different cable company because  I am very mad about this that’s all I have to say 

Message 8 of 804
Contributor

Re: Why is the Pursuit channel (1644) “no longer available”?

According to that pdf, "Pursuit HD (channel 1644 in HD) (This channel would be replaced by LOOK HD (channel 186 and 1186 in HD)".  So replacing a sports/outdoor channel with a 24/7 infomercial channel.  Thanks AT&T.

 

On tap for June 2019 is CBS Sports Network (channel 643 and 1643 in HD).  

Message 9 of 804
ACE - Professor

Re: Why is the Pursuit channel (1644) “no longer available”?

@Yarddog -- U-Verse isn't cable. If you wish to switch, keep in mind:

 

1) Early Termination Fees can apply.

2) Contracts with other providers and their channels expire all the time. When they do, those channels will be pulled with no adjustment to your bill other than it going up, maybe 2-3 times per year.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 10 of 804
ACE - Expert
Solution
Accepted by Community Manager (Community Manager)
Accepted by ATTDmitriyCM
‎06-03-2019 6:25 AM

Re: Tvpromise.com

https://tvpromise.att.com/ is the AT&T website set up to address channel changes, disputes and issues.

 

Every network negotiates with a server (re: AT&T) to have their programming carried.  While most of the time contracts continue without interruption, sometimes those negotiations can go badly (re: NFL network).

 

I don't know what NBC specific programming changes you are referring to. 

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 12 of 804

Channel removal

It appears that WPMI NBC has been removed from my line up. If this problem cannot be resolved I will be changing service. I pay enough to get the channels I want, NBC. 

EXPECT A RESPONSE ASAP

Message 13 of 804
Teacher

Re: Tvpromise.com

Well actually nbc is still off air with message that “the owner of this channel has removed it from your lineup”
Message 14 of 804
ACE - Expert

Re: Tvpromise.com

Is this on the app or on your STB?  What is your zip code?

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 15 of 804
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