U-verse TV

U-verse TV

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Accepted Solution

Remote

I bought and hung a new TV outside, connected the box Uverse sent me, programmed the remote so it turns the TV on/off, rebooted the cable box. I now have a blue screen that says "Press OK to get On Demand."  But I get no response when pressing OK, or any other key on the remote.   

Questions

 • U-verse TV Equipment

32

6

0

Uverse App

I cannot log in to the verse app, it asks for a verse user-id and I have never had one. I always log in with email

Questions

 • Watching U-verse TV

10

1

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Can't login to U-Verse App

Plain and simple; your app does not work. I can login on the website and mobile website fine, but when I try and login on the App it says "Login Required - Please log in with your U-verse Member ID" which I've done 100 times and it doesn't work. Seems rather ridiculous for a company of this size to

Questions

 • Watching U-verse TV

715

5

Uverse picture and sound glitch several times an hour

Ever since service installation in late March, I have had problems with the picture and sound freezing and pixellating for anywhere from 1-5 seconds several times an hour while watching live TV (all channels have had this problem). I don't know if it happens on demand as I haven't watched much of th

Questions

 • Watching U-verse TV

596

2

Remote

Remote turns the sound off when you push any button, have to turn power off/on to get sound back

Questions

 • U-verse TV Equipment

13

1

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Accepted Solution

Official Solution

channel lineup in Excel spreadsheet format (.xlsx file extension) for U-200 U-verse

I am looking for the subject description above. Is it available anywhere without having to generate one myself ? Thanks

Questions

 • U-verse TV Account

387

7

0

Closed

Recording will NOT erase, please help

Yesterday afternoon I accidentally hit the record on the Attention channel.  It was at 5p, there was only 30 minutes left on the guide, so I just thought I'd leave it and speed through it since it was recording.  Later that evening I was surprised to see on my recording list the the Attention channe

Questions

 • U-verse TV Equipment

10.8K

8

0

Accepted Solution

Official Solution

U-verse remote replacement fee

Our U-verse remote (S10 S4) recently began to malfunction. Some of the buttons have stopped working. Resetting the receiver does not help. I contacted TS at 1-800-288-2020 The phone rep informed me they could send a replacement for $20, mentioning something about insurance? My understanding is that

Questions

 • U-verse TV Equipment

40

4

0

What is wrong with ATT Customer Service?

These are notes from the latest ordeal with ATT... ATT June 2022 6.16.22 Columbia, SC STORM. Power outage. ATT modem not working. Troubleshoot (using my phone). 7:41 PM Called ATT 1.800.288.2020 8:48 PM. Customer Service (CS) called back (from 1.855.419.7365) CS named India. Ran tests. Front of

Questions

 • U-verse TV Equipment

42

2

0

Closed

UVERSE app. Wireless gateway not found

Has been working fine. Only change is new iPhone. When hit reveivers button in app it says wireless gateway not found. Unplugged power to gateway and reconnected with no change. So use of remote in app. No DVR control

Questions

 • Watching U-verse TV

2.2K

13

0

Account settled now showing unpaid balance

I had a U-Verse account that was settled through the collection agency over a year ago. Now AT&T is trying to collect the remaining original balance. I SETTLED this account and was told by AT&T at the time it was closed. Please rectify.

Questions

 • U-verse TV Account

16

1

0

U-verse gateway won't reach both ends of the house

I have U-verse and there doesn't seem to be a good place to put the U-verse gizmo such that it reaches both ends of my S-shaped house without issues.    AT&T says I'm only allowed 1 gizmo.   What other solutions are available, can I hard-wire the cable boxes somehow?   Like if I get an ethernet swit

Questions

 • U-verse TV Equipment

52

7

0

Cannot get any help

We have a Uverse receiver that has been going out for some time. We called to get a replacement. The new receiver came and It would not connect. We called and they sent a second receiver. Still nothing.  We have talked to tech support 3 times and all they do is read from a script and do “troub

Questions

 • U-verse TV Equipment

19

1

0

AT&T contractor cut off my understand sprinkler pipe and didn't fix it properly. My irrigation is failure now.

Address: 8512 Pine Valley Dr. McKinney TX75070 AT&T contractor cut off my underground sprinkler pipe and didn't fix it properly. My irrigation system is failure and leaking now.

Questions

 • U-verse TV Account

22

1

0

Accepted Solution

Official Solution

Remote S10-S1 won't turn off AV Receiver with TV and U-verse

I was finally able to get my Denon AVR-1912 AV Receiver programmed in my U-Verse S10-S1 remote. When I select Aux, it powers the AV Receiver on and off, but it won't control the volume (which is half the point of an AV Receiver). I tried codes 5006, 5048, 5054, 5085, 5129, 5130, 5131, 5132, 5134, 51

Questions

 • U-verse TV Equipment

31

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