Teacher
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1 Message
ATT changed data plan without my approval or consent!
ATT is sneaking in change customers' data plan without customer awareness, without my approval or my consent.
It doesn't matter how much has increased even $1. My money and ATT does to every subscribers,,, then ATT is making more of 150M subscribers x $5?
What is going on?
Pam018
Teacher
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11 Messages
6 years ago
your data plan and then charge you for it...A dealership would not switch
the 2018 car you have agreed to buy to a 2019 car, and present you with a
higher bill.
Anyways, of course, changing to another provider is an option.
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formerlyknownas
ACE - Sage
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117.5K Messages
6 years ago
I’m actually liking this. It will encourage customers to think more ‘mobile’, as in being able to take their phones and switch carriers at will. Unlocked phones have become more popular and competitive. That in turn would force carriers to be more competitive it customers can leave at any time.
Carriers are currently controlling churn with phone installments over 24 or 30 months and BOGO offers that lock them in to get all credit. But it’s a better alternative for customers to buy on sale somewhere like Best buy, and be able to walk away at the end of a month.
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MicCheck
ACE - Expert
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14.3K Messages
6 years ago
They can't "force" (that's really a horrible word to use) you, but they certainly can add HBO to your TV package and raise the price.
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cybebe
Tutor
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4 Messages
6 years ago
Yes I do notify the grocery store when they are no longer carrying what I need. I'm not going to pay more money for more than what I need and have the rest go to waste. I'm not going to pay more for a newer car with more bells and whistles if I am fine with the older car that is less and meets what I want.
So I'm not going to pay more for a plan that is 12GB when I rarely used the 6GB my old, cheaper plan was on. They switched it without any indication - no texts, no emails, no phone calls, no voice mails - and I don't know why when I've given no consent for my data to be suddenly doubled at a higher cost. Did the old 6GB flex plan go away, is this new plan actually a better deal?? I have no clue because AT&T hasn't told me a fraking thing, but simply changed my plan and I guess hoped I'd be none the wiser!
All you people out there who apparently are fine with throwing money out windows need to stop spitting on those who want to be informed. When other utilities go up in cost, you are informed. When rents change, you are informed. Only with data and cable it seems they decide we are all too stupid to care. Well guess again AT&T, we want to know why you are changing things and have the capability to make decisions. Receive no notification is preventing us from having the ability to efficiently change to other carriers or alter plans before we are billed.
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cybebe
Tutor
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4 Messages
6 years ago
Yes I do notify the grocery store when they are no longer carrying what I need. I'm not going to pay more money for more than what I need and have the rest go to waste. I'm not going to pay more for a newer car with more bells and whistles if I am fine with the older car that is less and meets what I want.
So I'm not going to pay more for a plan that is 12GB when I rarely used the 6GB my old, cheaper plan was on. They switched it without any indication - no texts, no emails, no phone calls, no voice mails - and I don't know why when I've given no consent for my data to be suddenly doubled at a higher cost. Did the old 6GB flex plan go away, is this new plan actually a better deal?? I have no clue because AT&T hasn't told me a fraking thing, but simply changed my plan and I guess hoped I'd be none the wiser!
All you people out there who apparently are fine with throwing money out windows need to stop spitting on those who want to be informed. When other utilities go up in cost, you are informed. When rents change, you are informed. Only with data and cable it seems they decide we are all too stupid to care. Well guess again AT&T, we want to know why you are changing things and have the capability to make decisions. Receive no notification is preventing us from having the ability to efficiently change to other carriers or alter plans before we are billed.
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formerlyknownas
ACE - Sage
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117.5K Messages
6 years ago
@cybebe
For the The I don’t know how manyeth time, switch to the Flex plan. 5 gigs is $50. I believe the 6 gig plan was $60. All the perks are the same.
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MicCheck
ACE - Expert
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14.3K Messages
6 years ago
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Gary L
ACE - Expert
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16.5K Messages
6 years ago
No, if you check your bill from the month before, they should have notified you in the "news" section.
Actually, it's a killer deal! But if you're not going to use it, it's not a deal for you.
But... Sometimes it changes peoples perceptions of their smartphone, a buddy used to have a 200MB plan, and he'd fight to keep his data low. He didn't use his expensive smartphone and kept it dumb and I couldn't get him to get a higher data plan. When we switched plans around he jumped up to 3GB (as we were now splitting a 10GB plan 3-ways) and he felt like he had a new phone it made all the difference for him and changed the way he used the smartphone, other than watching long videos and updating apps he uses it exactly the same now...
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cybebe
Tutor
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4 Messages
6 years ago
then someone would get me an answered and it worked 😄
Now I can switch to this 6GB mobile share blah blah plan and save $15. So
thanks~~~~
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Gary L
ACE - Expert
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16.5K Messages
6 years ago
Please let up know if they still let you switch to the newer doubled plans.
Make sure you call the plan by the correct name, they canceled the Mobile Share Blah plans a few years ago, on top of them costing too much and not having much data, there was something about them not sounding appealing enough 🙂
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