It appears that a squirrel knocked out about 1/3 of all the AT&T cell towers this year?  What happened?  No one in my family that has AT&T can make or receive calls except on the highways.   Cell coverage has been very good for 6+ years here and in other states until thi

Can anyone please help me? I discovered over $2,300 in outgoing call charges from US to Jamaica.  The phone is on my family plan and is used by my daughter who has an intellectual disability (special needs.) Based upon review of logs, two incoming calls from Montego Bay to my daughter's p

Yes like many, many others I am having trouble with my (wifi) internet speed through AT&T. My plan (which is an awful plan to begin with) has me paying about $60 a month and only offering me a download speed in a range of about 3-6 Mbps. However, in actuality, I will only be able to have about 1 Mbp

Compared to my download speend my upload speed is terrible, I dont think this is how it should be and it isn't what im paying for.... I am using wired internet connection on a very good computer, this shouldnt be the case. 1mbs upload is 3rd world speeds  

Message says internet speed does not allow for smooth playback...We have COX fiber optic internet and is the fastest they offer for residential.All of our devices are screaming fast with room to spare.My question..Why is DTV having issues with their equipment handling these tech problems?So the next

I was recently upgraded to the 24 MBps plan and have not yet seen any change in speed. I am using speedtest.net and am still registering 5-6 mbps speeds. Tried to reset the modem, any other suggestions?

My PS4 upload is not even hitting 10mps upload  even though my laptop, desktop and xbox one are getting 400mps upload. My download speed is good sitting at 600-800mbps .-I've tried wired ethernet  connection with a CAT 7 10gbps cable-Reset my modem and let my ps4 be the only one connected- Changing

I'm in Houston Texas and from the last 2 month having problem with my upload speed, the download is solid around 930MB/s but the Upload varies from 400-550MB/s before that was always 930MB/s solid up and down.Anyone having the same problem? Called the Support without any solution. IPV6 is disable al

Hi, I have issues with coverage in & around my home. The internet provider is also AT&T fiber and it's also not helping in providing a stable connection during calls. This is same issue for most of the people in our neighborhood. I tried Troubleshoot & refresh tool http://sm.att.com/8

I upgraded from internet 18 to 50 a few days ago, i connected the modem to a nighthawk since all the guys that came and work on the line said that it's better to connect to a dedicated router. For about a week the speed tested was within range but today the speed was different. I tried to test the s

How can I add this benefit to my wireless account ACCOUNT (Edited per community guidelines)

My online bill says that I was billed for Sept 27 through Oct 26 but my paper bill says that I was billed from Aug 1 through Oct 31. Oh, and of course there was an overage so it looks like my bill will be skewed because I'm being hit with an overage in the middle of a cycle regardless because I got

"Speeds vary. Download max typically 940Mbps. Not guaranteed." This, AT&T got right...except for the "typically" part. I am connected via ethernet and have not been close to what has been advertised. I get it - speeds can vary, but to be wired in and get around 100 Mbps (Speakeasy test) or around 30

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

The issue that I am trying to solve is utilizing my internet connection via cabled connection (not WiFi) for multiple devices (i.e. a Smart TV and Nintendo Switch) to the main Uverse DVR box that I have setup for the main television in our den. The said main Uverse DVR cable box is receiving its sig

My network speed is ridiculously slow, often less than 0.5 Mbs download. When I reset the router, it can be 25-30 Mbs for 10 minutes, then it dies again.Tried to call ATT, all I could get was a text message with a link. Useless. All it suggests is to restart the router. After going to the trouble to

My internet is extremely slow in practical usage.  The problem seems to be the latency.  Below I copied from the gateway speed test page.  Look at the latency values.  It makes the internet practically unusable.  It is not like this all the time, but whenever my internet is going slow and I go test

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

I am a former AT&T DSL customer, I canceled in Feb. 2012 due to it degrading very quickley due to AT&T phasing out CO's.  I was informed verbally on the phone by AT&T and in the mail that U-verse was available, ok sweet!  So I cancelled my DSL, and then proceeded to order U-verse.  Turns out that it

Hi folks.I'm getting some bad response times with two different protocols:VNC tunneled over sshKGS (a proprietary protocol used by a particular Go server - think "Asian chess" and you're not too far off)Sometimes the delays are dozens of seconds. It renders VNC uncomfortable and KGS unusable.I trie