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limiting account access for additional users

I am the primary account holder and have 5 lines on my account. How do I limit access to the account for everyone but myself?  I am okay with them accessing their own information, but not billing or the information of the other users

Questions

 • Online Account Access

296

3

0

Accepted Solution

Official Solution

Can't login to email

I can’t log in on my iPad. I am entering the most recent and correct password and answering the security questions correctly and it’s saying I’m wrong. I can get in on my phone, just not my iPad.  It’s very frustrating.  I can’t use the yahoo icon on my IPad as it tries to take me to an

Questions

 • AT&T Mail Login & Security

53

1

0

Accepted Solution

Official Solution

AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

 • AT&T Fiber Installation

237

6

0

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Official Solution

Spam Text & Fraudulent Email - Things to Know From AT&T

Protect Yourself From Fraud And Theft There are many ways our data and personal information can be used. There are many ways that bad guys can use that information if you do not keep it safe.  AT&T can help with that. We are dedicated to helping protect you, and helping you protect yo

Questions

 • AT&T Internet Security

9.2K

6

0

Accepted Solution

Official Solution

Two Phones Lines Falsely Reported Stolen

I have 4 lines under my account, and 2 of the lines weren't able to make or receive calls since yesterday morning. I found out yesterday evening that the 2 lines have been falsely reported stolen. I can still text, but cannot call anybody except 611. So, I called 611. The agent asked me to turn off

Questions

 • Wireless Account

466

8

0

Accepted Solution

Official Solution

Closed

Hack Attack: Internet & Email Security - Knowledge Share Wednesday, 04/26/17, 1-4pm ET

Long gone are the days that each of us feel comfortable leaving our front door open to our home. That applies even more so to our virtual home and identity on the internet. Join the conversation as we discuss and share knowledge on a topic that affects us all: Internet & Email Security.  

Questions

 • AT&T Internet Security

14.8K

89

0

Accepted Solution

Official Solution

Someone is using my email

Hello, I have received this mail on gmail but I do not use any of AT&T services. How I can stop this person from using my email with his AT&T account?

Questions

 • AT&T Mail Login & Security

78

1

0

Accepted Solution

Official Solution

Using my own router

The apartment I am moving to has AT&T fiber as an option. I want to know if I have the option to use my own router because the 2 in 1 models I have used in the past from AT&T have had problems with down times and other customization.

Questions

 • AT&T Fiber Equipment

294

6

0

Accepted Solution

Official Solution

HATE TEXT from unknown AT&T Cell # @mms.att.net

Can someone at AT&T help with shutting down the owner of the number above? I received a message that says (Edited per community guidelines) on 15 Sep 2020 at 0736 hrs. The phone area code seems to be St. Louis.  

Questions

 • Wireless Account

352

2

0

Accepted Solution

Official Solution

Closed

What is SpinMaze or SpinMaize

I discovered a yellowish icon on my ZTE MAVEN 3 phone this morning, think it said SpinMaize or SpinMaze. I looked in my Settings-->Apps list and could not find anything by that name. I held my finder on the icon after to select "Remove" but it disappeared from the phone desktop by itself. I can't

Questions

 • Other Phones & Devices

444

4

0

Accepted Solution

Official Solution

I need to disable or uninstall at&t internet security manager

When I use AT&T smart home manager, I am unable to disable Internet Security

Questions

 • AT&T Internet Security

3.3K

11

0

Accepted Solution

Apple has locked my 2 phones & AT&T requires sending texts to verify

I've been unable to access my wireless account because AT&T requires verification via text. I haven't had the use of my Iphones 11 & 6 since late May, but that's an Apple problem. Because I am unable to send or receive Texts for verification of my accounts, I can't find a way to unlock the

Questions

 • Online Account Access

286

12

0

Accepted Solution

AT&T Sign-In does not recognize my email or username. UNABLE TO LOG IN

After getting booted off my Yahoo app and unable to log-in to my AT@T email account, Yahoo Customer Support confirmed that they can see that my account still exists. I use this account every single day. I was locked out today, August 6th. I am unable to speak with anyone from AT@T to retrieve my per

Questions

 • AT&T Mail Login & Security

162

6

0

Accepted Solution

S21 Ultra Not Getting Updates

I was recently notified by my IT department my phone was not in compliance for Android updates. It had been on a February 2021 security patch and Android 11.  I checked on the AT&T web site and they list Android 12 as having been released for the S21 Ultra earlier this year, along with sev

Questions

 • Samsung

54

2

0

Accepted Solution

Unable to add website to exceptions list in Smart Home Manager

I am staying with my parents who have AT&T and my friend's website is being blocked as spam by AT&T Internet Security. Internet Security/Active Armor wasn't even activated on the account when I began receiving the pop-up, but I enabled it as without it I was not able to view the exceptions l

Questions

 • AT&T Internet Security

1.8K

8

0

Accepted Solution

AUTO WARRANTY CALLS

Why am I having to block at least 3 to 6 calls a day about an auto warranty. AT&T it's time you stop these harassing calls from coming through. 205-647-7949 205-647-2810 205-647-1609 205-647-7393 205-647-7269 205-647-7949 205-255-1031 205-587-3097 631-776-4280 205-589-7209 205-273-

Questions

 • Other Phones & Devices

58

4

0

Accepted Solution

Outlook doesn't require new att.net email password

I changed my att.net email account password through mail.yahoo.com. The Yahoo mail phone app then required that I enter the new password to access my account.  But I also access that email account through Outlook on my computer.  Outlook didn't require that I enter the new password, and I

Questions

 • AT&T Mail Login & Security

95

4

0

Accepted Solution

Help installing internet security suite

I am trying to install the AT&T internet security suite powered by McAfee. The instructions say to uninstall any previous software on my computer first, and there is a link for it. (pre-install clean up). Well, I clicked on that link and the page never loads. It's just a blank page. My computer

Questions

 • AT&T Internet Security

47

2

0

Accepted Solution

i need a way to get in contact with higher ranking AT&T management to fix my account and to stop the thievery.

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

Questions

 • Wireless Billing

130

28

0

Accepted Solution

AT&T skipped ID verification safety protocol

I was recently interested in trading my current device in for an iPhone 13. I filled out the required trade in information and submitted it. After doing that I got an email saying "It looks like we couldn't complete your order To get things back on track, let's confirm that this order came from y

Questions

 • Wireless Account

683

2

0

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