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contact at&t from abroad to remove my email address from a stranger's account

I have been receiving emails from At&T since December about a USA wireless account that does not belong to me. I live in the Netherlands and have tried to find ways to contact customer survices which doesn't require me phoning internationally or signing in online with an at&t account. I woul

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13

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Forgot secure mail key

I set up ATT email on my laptop and used a secure mail key for the password. Now I am trying to set up a new laptop with ATT mail, but can't remember the secure mail key that I used. How can I find it? My email client just shows "dots" for the password.

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How to Improve Call Protect Spam Number Lookup?

I have an idea to improve spam number lookup in AT&T Call Protect. Right now I can’t do a hard press of a number to see if it’s legit or not. The only options when doing a hard press are (1) call the number or (2) cancel. What about a third option: "lookup" up the number hard pressed? if this

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23

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Identity Theft Caused by Illegal Device Management

My identity was stolen over two years ago. I had AT&T postpaid at the time. I have been disputing the account since I was told it was suspended on 09/11/21 and haven’t gotten anywhere. I’ve purchased about 15 new devices, switched providers numerous times, keep changing my phone number and email

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26

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filters keep changing, move email to trash

I have noticed that my Yahoo/att email account will randomly add filters. These 2 filters will send both sent and received emails to trash. This will happen a couple of times a year.   What is a cause?  Does a corrupted email I open do this? Does someone have access to my account?&nb

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16

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AT&T router replacement/ update

My Parents have had the same router for years now I am a college student who uses the wifi frequently and also uses my phone and gaming system on the wifi, my parents also watch tv and stream shows, but when there is more than 3 devices on the wifi the speed of internet is really slow or shuts off r

Questions

110

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SHM Profile created, applied but uneditable. Computers stuck!

I created a profile to shut down internet access on certain computers, but no longer need to do this. w-e-ell! It appears that does not matter! Active armor will supposedly start in a few minutes buuuuuut, never does and so never becomes editable. So I'm stuck with a profile I cannot edit and 2 com

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21

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ATT Block My Personal WEB domain

I have a Synology nas at home that serves as a webserver. I am paying for 5 fixed ips. to be able to have a couple of websites in the nas. everything worked fine for more than a year. but today one of the pages has this message when I try to access it from any external side. look at th

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73

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Getting Bill Reminders: NOT MY ACCOUNT

I keep getting emails from ATT about an account that is not mine. They have the wrong email address (mine!) for their customer. Calling ATT does not help. They say "it will go away" Meanwhile, their customer is not getting necessary email about their wireless account.

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51

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Email not logging in

Hi all, I'm trying to sign into my att email. It seems as it is trying to sign me in then it just says logout successful in the tab. I was wondering why this is happening and how to make it stop so I can check my emails. Thank you all in advance

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45

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Email Login AT&T

Can't login into email, says password is incorrect and locked account. Went to change password and it says security question answers are incorrect even though they are what we put. Need Help!!!

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46

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Dallas door to door, re:fiber

Hello! Does anyone know if AT&T has people going door to door telling people their fiber has been updated and they should switch their box off and on to get faster service? We had 2 guys in our neighborhood yesterday knocking on doors . They did not look professional, had no business card, no AT

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55

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Websites Silently Blocked

I'm getting notifications about blocked websites from the mobile app but I'm not getting that message on my laptop when the block occurs. It appears based on the attached screenshot, that the blocked website is an ad server on a large media website that I'm viewing.  If I directly go to that w

Questions

54

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Cant send email to my sub account

When I try to send a email to my sub account, I receive this error response. Along side this issue I cannot receive any emails from anyone else. They send out fine but can not receive any in return. 550 5.2.1 <subname>... blank mailhost - invalid address, relay=[209.85.218.49]

Questions

66

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Why is AT&T NOT blocking Obvious Phishing Text Messages?!?

EVERY day I receive at least one "SMSishing" (phishing via text) message that reads exactly the same: "ATTFree Msg: December bill is paid. Thanks, Here's a little gift for you:", followed by a dynamic URL link ([dot].info/).  These are obviously malicious links and/or scams, so why does AT&a

Questions

217

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Buying a new phone

I'm trying to buy a new phone online because I lost my old phone but I'm not able to because I don't have access to verification code they send me because it's sent to the phone I lost and they don't have other options to send it to what do I do?

Questions

42

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blocked calls

Did the phone provider somehow put in place where it blocks unknown callers because i recently got a new phone and number and whenever i need to get a code sent for a verification i never receive the messages

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11

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“Hmm…we can’t reset your password” message

When I try to reset my ATT email password I receive a message that reads- Hmm…we can’t reset your password. We don’t have the account details needed to complete your request. I have had this email account for around 20 years.  Please assist me. 

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36

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Email subaccount now appearing on Yahoo Mail

I've been using Thunderbird for years and never had a problem until now. My passwords are not working and none of my accounts (both primary and subaccounts) are accepting my passwords.  I've already tried changing them and that doesn't work.  I can access my primary on Yahoo Mail, but my

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28

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Hijacked account, still NO HELP from AT&T!

Last week tried to log into my home internet account. The password didn’t work, so I reset it. When trying to log in with the new password, the system asks to enter code that it sends to the phone. And here is when things go terribly wrong. The number on the file has been altered and has (and had) n

Questions

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