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AT&T Unlimited Your Way Plans – Get The Scoop from the AT&T Community

Data Your Way is a Scroll Away AT&T is a pioneer when it comes to its products and services and we are doing it again! The Community Team is proud to announce our AT&T New Unlimited Wireless Plans!   Ready for the next level of communication and entertainment? Go to&nbs

Questions

 • Data & Messaging Features, Internet Tethering

221.8K

31

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The Bill Looks Different - AT&T's New Bill Layout

We heard you and we are changing the layout of the bill! We know your time is important and we made your bill easier to understand! Check out some of the upcoming changes below! We added a video that explains the upcoming change in more detail at the bottom of this thread!     New Tot

Questions

 • Wireless Billing

14.7K

2

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Getting to know your new device - A guide from AT&T

Congrats on your new smart device purchase! The one thing about new toys is trying to figure out how to use them. We have you covered with great guides, and videos, that will help you learn how to:   Connect to Wi-Fi Set up Wi-Fi Calling (compatible devices only) Set up security on your device Adju

Questions

 • Phone & Device Upgrades

7.6K

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Device Unlock Requests - Things To Know From AT&T

  We understand there is some difficulty with requesting a device unlock. You will find some information below on how to:   - Submit a request to unlock a device. - Find the IMEI. - Check status of your request. - Requirements for device unlocks.   How To Request A Device Unlo

Questions

 • Account Features

16.4K

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How to get the PUK code – Instructions from AT&T

If you locked your SIM and do not remember the code, we have you covered. How to unlock a SIM with a PIN Unlock Key (PUK) Go to your account overview within myAT&T and open the My Wireless section Scroll to My devices & add-ons and choose the device that needs a PUK code Sel

Questions

 • Wireless Account

7.2K

4

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Closed

Death In The Family - How To Cancel An Account

A loss in the family is something we know can be a difficult time in your life. It can be even more stressful when we are attempting to close out or cancel their account. We would like to help make this a bit easier to for you. Contacting UsIf you know the PIN, you can either Chat With Us or Call 6

Questions

 • U-verse TV Account

43.9K

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How to Export Your Contacts from Directv.net Email - A Solution From the AT&T Community

The directv.net email service has been discontinued. For assistance in retrieving your email data, you may contact our advanced email support specialists by emailing: Attnetmail-support@att.com.  Export your contacts from Directv.net email Follow the instructions below to export

Questions

 • AT&T Internet Email & Security

925

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The U-verse App - You Do Not Have To Miss A Thing!!

Did you miss an episode of your favorite show? Did you forget to setup a recording? Not at home and want to watch TV? With the U-verse Mobile app, you can do all this! You can stream your favorite movies and shows on just about any compatible Internet-connected mobile device you own, anywhere you go

Questions

 • Watching U-verse TV

68K

25

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Recover Lost Data - iPhone

Learn How To Recover Your iPhone Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In some

Questions

 • Apple

3.1K

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Setting Up and Installing Your Equipment

If you have opted to install your own Internet service or wireless receiver, check out our step-by-step videos below!     Wireless Receiver Installation   Need to troubleshoot? Check out our TV Help Article or Internet Help Article   -ChrisZ, AT&T Community Specialist

Questions

 • U-verse TV Equipment

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Recover Lost Data - Android

Learn How To Recover Your Android Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In som

Questions

 • Android

8K

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How to setup VPN with AT&T Wireless Internet HotSpot (MF279)

VPN & The AT&T Wireless Internet HotSpot If you are wondering how to set up a VPN with the AT&T Wireless Internet HotSpot, we have you covered.   What you need to do From a device that is connected to the AT&T Wireless Internet network, open a web browser and go to

Questions

 • Other Phones & Devices

4.1K

2

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Closed

Call Blocking For Digital Phone - From 20 to 100!

Hi all! The amount of calls you can block with Digital Phone has been increased from 20 to 100! You can now block more of those pesky calls! You have two options to enable and setup this feature: Online: Log into your account via att.com Hover over the banner and select Home Phone then Mana

Questions

 • AT&T Phone Features

92.2K

31

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Broken or Cracked Screen – Get It Fixed!

Broken or Cracked Screen – Get It Fixed! We have all been there, the dread after you have dropped your phone, “I hope the screen is not cracked!” If this is you and your screen was cracked, we have you covered! You may be able to get your cracked screen repaired instead of replacing your phone

Questions

 • Device Features

47.9K

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AutoPay - How To Enroll & Change Your Payment Method

We all know life is busy! Paying bills can be time consuming and we all know time is valuable! Save some time by enrolling into autopay! How To Enroll in AutoPay! Go to AutoPay. If you have multiple accounts, select the account you want to sign up for AutoPay. Toggle AutoPay On.

Questions

 • Wireless Billing

25.2K

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Bit Coin & AT&T – A New Way to Pay

You can use cryptocurrency to pay your AT&T Bill That is right, with BitPay, you can use your cryptocurrency to pay your AT&T bill. It is as simple as using a debit or credit card. Note: You will need to setup BitPay before you can make a payment.   How to pay with BitPay Sig

Questions

 • Wireless Billing

4K

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The Bill Looks Different - AT&T's New Bill Layout

We heard you and we are changing the layout of the bill! We know your time is important and made the bill easy to understand! Check out some of the changes below! We added a video that explains the change in more detail at the bottom of this thread!     New Total Due Layout   &

Questions

 • U-verse TV Account

1.9K

2

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AT&T Troubleshoot & Resolve - A Tool For All Service!

Service Down? Fix it Now With Our Online Tools    Your One Stop Shop For Your Troubleshooting Needs Having trouble with your mobile device? Is your TV service acting up? Is your internet too slow or not working? Is that remote giving you trouble? Is the new Mobile Hot Spot not working

Questions

 • Network Coverage

18.3K

4

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Wi-Fi Not Working On Smart Device - Help From AT&T

Don’t Sigh, Fix Your Wi-Fi! Was your Wi-Fi on your device working before? Did it stop working? Are you having trouble setting it up on your device? Not to worry, We have some tips that will help get your device connected!   Unable To See Wi-Fi Network If you were connected to Wi-Fi in the p

Questions

 • Device Features

11K

4

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How to Cancel Prepaid Account – Information from AT&T

AT&T PREPAIDSM service cancels 60 days after your balance expiration date as long as autopay is not setup. If autopay is setup, you must cancel autopay to cancel service.   To cancel AutoPay for your AT&T PREPAID account, perform the following: Sign into your account (Your in

Questions

 • Account & Usage

3.8K

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