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2.7K Messages

Tuesday, September 11th, 2018 7:02 PM

How to Transfer Your Number to an AT&T Prepaid Account – Info from the AT&T Community


Phone_Prepaid.jpgIf you are thinking about moving your AT&T Postpaid (monthly bill) account to AT&T Prepaid, there are some things you’ll want to know before starting:


  • Your existing postpaid service must be active for at least 30 days
  • Your account can't be past due
  • Combined bill accounts can't be changed from postpaid to AT&T PREPAID
  • Your postpaid service can't be affiliated with a business account
  • You can't migrate during the two days before, or the four days after your billing cycle. This is the time when your usage is being determined
  • You can't have a tax-exempt status

Ready to make the change? Our specialists are here to help!


Moving from Another Carrier?

  1. Don’t cancel your service
  2. Contact your service provider to verify what charges may apply
  3. Verify your service is eligible to transfer

What You Will Need to Transfer from Another Carrier:

  • Number you want to transfer
  • Account owner name and address
  • Account owner's Social Security number or Tax ID
  • Existing account number
  • PIN or password, if applicable

ChrisZ, AT&T Community Specialist 

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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Community Support


2.7K Messages

6 years ago

Thinking about changing your numbebr to AT&T Prepaid? Check out the article above for more information. 


ChrisZ, AT&T Community Specialist 

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