Impossible to CANCEL prepaid from overseas!
I have been trying for 3 months to cancel my prepaid auto billing and nothing works!
1. PIN won't come through as I am in Australia when trying to set up online account.
2. Number given to call AT&T in USA for prepaid on this forum has been disconeccted.
3. Last 4 digits on phone number DO NOT work as a default PIN when setting trying to set up an online account.
4. Tried the "chat" option and the lady from AT&T could not help me as it was a Pre-Paid account.
Seriously, do I have mail my phone back to my family in the USA for them to the cancel???????????????