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Totally congested tower every evening slowing download to 2 mps, upload to .5 mps

Only one tower available in my rural area. When everyone is home speeds slow to virtually zero. ATT hasn’t upgraded in the past 15 years.  I pay for service I do not receive.

Questions

20

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wifi calling

If setup for wifi calling would allow user to directly enter gps location for address, ALL issues will be solved, don't you think? It is a specs/coding thing. Handling of gps location is an old concept, so please update your apps, Please.

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33

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AT&T Gateway Modem is DOA ... What is a compatible replacement?

My AT&T gateway modem died yesterday afternoon - have a new one on order but need to work from home in the meantime. There is no telling how long it will take to get here. If it is based it on how long it took to get to the point I could even ask for a replacement, it could be next year. Never did g

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214

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iPhone SE 2020 issues

Hey guys, first time posting in this forum. I recently added a new line (10 days ago) with an iphone SE 2020 for my niece. She has never gone outside -- quarantine after an overseas trip. And she has been using WiFi to make international calls using WhatsApp. I have been billed for internat

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363

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Does World Connect feature work the same way when account holder is in France calling/receiving calls FROM the U.S.??

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Questions

91

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My wife and mother in law dropping calls every time they talk and MMS won't send when WiFi is turned on

Hi -  My wife and mother in law both upgraded to the Galaxy S20 in March 2020 2 days after the phone came out. Previously they were using Galaxy S8s. They had no issue with the S8s and now with the S20s, they drop calls to each other every single time they call each other since March. They can't sen

Questions

73

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What router would be best to add to U-verse to make internet consistent?

We have a standard issue AT&T BGW210-700 U-verse router. It isn't our first. We have had trouble for a long time, and AT&T only replaced the last one because it didn't just drop signal, it reset all the settings randomly and the only way I was able to get back in and reestablish a connection

Questions

20

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can i sign into hbomax free thru hotel(Sonesta Select-Boston/Danvers, ma loc) has free hbo thru direct tv-HOWEVER-their ISP is thru verizon

             im staying at a Sonesta Select hotel (boston/ danvers, ma location) and have direct tv with free hbo, but have free internet thru verizon.... SO... my question is... how do i go about getting to watch hbo max free on my laptop computer... either w/ or

Questions

59

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Smart Home Manager Will Not Connect To Gateway (Uverse)

Issue:I can not get Smart Home Manager (either mobile app or web version) to connect to my AT&T/Uverse Gateway. After attempting to login it says it can't connect to Gateway, and tells me to reset the gateway.-I have reset the gateway several times.-Internet is up, and all devices connect.-TV is wor

Questions

180

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Netgear hotspot

We ordered DirecTV from our AT&t store. They said it would be cheaper to add to our phone lines come to find out it's not but we had to get a hotspot, went to Walmart. Got what they recommended and it would not hold a charge. We end up getting a Netgear and we had to go to the store to have them

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27

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I need to talk to someone higher than a supervisor or loyalty manager

(my complex has a contract with ATT so I have no choice but to have them for internet) I have been on the phone with ATT for 3 days straight trying to get my internet connected and i’ve been hung up on more times than i can count. They took 200 dollars from me than told me I can’t get internet. I’ve

Questions

74

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Several issues with new fiber line (Speed issue, router issue, WIFI issue)

We just recently moved over from Spectrum as soon as fiber was available in our area (Direct TV stream and Internet using a BGW320-505 gateway), and I'm seeing several issues. I apologize for the lengthy post. 1) I'm supposed to be seeing 1000 up and down (which I "do" on the smart home app whic

Questions

298

9

Software update with out wifi

My samsung galaxy s 21 fe will not turn wifi on. So I am unable to update software. How can I or can I get around this problem

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17

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Complaint number

Anyone know a direct number or email for complaints. Still do not have internet service and all I get is the standard “we are working on it” since 4/29.  

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32

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use coax wire for internet

I am looking to improve internet connection reliability across my home. Can I use the existing coax cabling in my home to wire PCs in rooms that are away from the wi-fi gateway?

Questions

51

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Modem completely reboots at exactly 12 AM everyday.

My modem has been rebooting itself everyday at EXACTLY 12 AM since the start of June. I really don't know why and I have no idea how to fix it, so if anyone has any helpful ideas by all means; I am open to any options. Please and thank you (My Modem's model is the 5268AC FXN)!!

Questions

410

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Default Profile for new devices in Smart Home Manager

I like having the ability to set schedules for Internet access to different profiles using the Smart Home Manager but there needs to be a "default" profile which any newly connected device can be put into for this to be truly useful. If a child's friend comes over with his phone/tablet (or for the s

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176

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3rd party router not working.

Did the ip passthrough. Not working. I'm using a Netgear router. It will not receive internet connection from bgw320-505.

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78

22

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How do I request AT&T internet to be extended into my new neighborhood?

I am relocating to an area where AT&T is available about 4,000 feet away. In the area I will be moving, there are around 20 houses being constructed in the new phase of an existing neighborhood, and I am wondering how we can request AT&T be extended to this new area (equipment made available

Questions

254

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8 months of continuous attacks even after moving and changing routers 5 times

I’ve been dealing with identity theft, dos attacks and network attacks. Not only do the dos ICMP requests originate from their one (and only) dns server and as someone who has a degree in CS I decided to test the network on my own. In my little at home pen test I found not only is the DNS server ext

Questions

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