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9 Messages

Thursday, January 21st, 2021 4:41 PM

Default Profile for new devices in Smart Home Manager

I like having the ability to set schedules for Internet access to different profiles using the Smart Home Manager but there needs to be a "default" profile which any newly connected device can be put into for this to be truly useful. If a child's friend comes over with his phone/tablet (or for the smarter kids out there who know how to update their device's MAC address), the newly connected device has unrestricted access until I pro-actively sweep the network and assign it to my child's profile; rendering the feature virtually useless.  I'd much rather a feature where I can assign my devices that I approve to an "unrestricted" profile and any newly connected devices are locked down.

Community Support


232.1K Messages

3 years ago

We're here to help @gleach with questions related to Smart Home Manager.


What you can do is leave your feedback inside the app that will help better with getting that feature looked into.

  • First you would open the app
  • Tap on settings
  • At the bottom right of the screen there's a an option to (leave us feedback)

We would also recommend that you add a guest login to your network to better manage guest connections.


Please let us know if that helps.


Charles, AT&T Community Specialist

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