Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.2K)

Relevance
Selected Relevance

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

80

2

0

Wifi won’t connect to my xbox

Is there something wrong with my xbox or is it my connection? My wifi connects to all the devices in my house (including my 360) except for my series s..I’ve reset the router/console multiple times and cleared the MAC address..it doesn’t work either when I use Ethernet running from my laptop and ev

Questions

270

1

0

Wrongful charges for AT&T affordable connectivity program

I have a final notice to pay AT&T $184.62. They had a technician come out and install a box for us. They charged us three installation. That charge was supposed to be dropped from our bill. I tried to call numerous times, but I kept being put on hold for up to an hour at a time! I finally had no

Questions

117

1

0

Wi-Fi connectivity issues with LG Stylo 3

My phone, the Stylo 3, will connect to my home AT&T Wi-Fi for a few minutes but disconnect shortly after with the error message "unable to connect to _______(my wifi name)" It usually stays connected after I remove my battery and put it back for longer, but this has not proven a permanent solution .

Questions

710

1

0

0

Does World Connect feature work the same way when account holder is in France calling/receiving calls FROM the U.S.??

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Questions

102

3

0

U-Verse Regular vs. Guest Wireless

I'm running into an issue where things have been acting flaky and I've had to switch from using the default/regular wireless network to the _guest network for anything to work right.  Now, I've got the issue where some devices are working okay on one and some on the other, so I've got my devices on

Questions

1.7K

3

0

0

2021 RAM LIMITED LONGHORN WIFI

I do not have the ability to give ATT&T my money for Wi-Fi service. I would like Wi-Fi and the function does not work / can’t create an account with ATT&T

Questions

43

1

Error Message ERR0093-WS when Updating Emergency Address for WiFi Calling on iPhone

I'm attempting to update my emergency address for e911 under Wi-Fi calling. It's a relatively new address, 2 years old.  Looks like the address does not exist in the AT&T e911 database.  It exists in the USPS database and local post office and 911. Someone else had this problem a yea

Questions

51

2

0

PACE 4111N modem Red Service light

My PACE 4111N modem sometimes has a red service light. I have tried to reset and reboot multiple times. I have tried to get as far as I can on my own when the screen asks you for your billing information and to reset the PPP Username and Password. After this point it gives the message of " The Inst

Questions

285

1

0

How to keep your wifi secure?

I have done a good pakage but still my wifi remains slow all time. after 3 weaks I came to know that there are so many things were going on.  My neighbours were stealing my connection. I have made my connection very scure but still they manage to steal my passward.  How make this

Questions

91

5

Got a salesman saying fiber is available in my area, but when checking ATTs website it says it isn't?

Hi, A while ago I got a door-to-door salesman saying ATT fiber is available at my address, but whenever checking your website, it says the fastest internet I can get is only 75 Mbps at $45/mo. Any idea why?

Questions

183

1

0

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

117

1

0

I need my service working!!! Interrupted update

I need this issue fixed I'm paying for months of data and not being able to use it!!!!!!!!

Questions

38

1

0

ACI Router Vulnerability Study - Your Data Is Not Safe - Financial Transactions Are Insecure

American Consumer Institute has just released a study (http://www.theamericanconsumer.org/wp-content/uploads/2018/09/FINAL-Wi-Fi-Router-Vulnerabilities.pdf) showing that the vast majority of routers in common use today have serious security flaws that would allow hackers to steal your data and, if y

Questions

176

0

0

0

iPhone 14 Pro Max Lost/Stolen Blacklisted

I brought an iPhone intact box which is still inactive but it’s blacklisted by AT&T, What is the solution? Anyone help me please. US Block Status: Reported stolen by AT&T MOBILITYUS Block Date: 16 Nov 2022Blacklist Status: BlacklistedBlacklist Records: 1Blacklisted by:

Questions

201

1

0

Wifi Constantly Disconnecting

I am running Fiber from the street into my home with a coaxial converter in my garage which then runs upstairs to our laundry room which has a plastic panel where the modem sits. I have an AT&T issued Arris BGW210-700 running software version 3.20.5.  It seems at about once I day I h

Questions

75

1

0

What does the following diagnostic error message mean?

What does the following diagnostic error message mean? Diagnostic Error: "WAN DHCP timeout 2 /var/log/net.log 2021-09-21T14:47:08 1 day, 8:08:19." AT&T Gateway Model BGW320-505 The above error was generated by Google Nest Wifi Support.  I am getting extremely slow speeds from the

Questions

683

6

0

Wi-fi and a den which used to be a carport- no connection

I have a den which used to be a carport many years before we bought the house. I have AT&T Internet 300 via fiber and Uverse 200 in a couple of places (the den has it wirelessly, and wired in my room). It was already a den when we bought the house. I can't connect to Wi-Fi in the den on my Andr

Questions

35

1

0

AT&T Gateway Reboots every 24 hours

We have a Nokia BGW320-505 SW Version 4.25.4 with static ip allocated to one of our firewall. The gateway will reboot itself (or restart service) at the 24 hour uptime mark religiously. No service issues, packet loss, or errors from the time it reboots until the the 24 hour mark when it reboots agai

Questions

70

10

0

My wife and mother in law dropping calls every time they talk and MMS won't send when WiFi is turned on

Hi -  My wife and mother in law both upgraded to the Galaxy S20 in March 2020 2 days after the phone came out. Previously they were using Galaxy S8s. They had no issue with the S8s and now with the S20s, they drop calls to each other every single time they call each other since March. They can't sen

Questions

84

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.