This past weekend, my home network internet was down for 2 days because of an ATT outage. This was an extremely rare event, but it was very disruptive to my work.  What is more common, in my case, are power outages which, despite my backup batteries, take down by broadband connection. So, w

Is this a problem? I got a Redmagic 9 Pro, and received the "Hi It's AT&T. The device you tried to activate does not work on our network. We're here to help." text on my new device. Is this device actually not supported, or was it some fluke. Is it only partially supported?

I've had ATT Fiber a few months now. Since I've had it, I've had to reboot the modem once a week, otherwise I have internet issues, such as unable to connect to online games, downloads stopping.  A restart usually fixes the issue, but now whenever I restart my modem from the app, it will not r

Even though this question has been answered many times in multiple threads, I've tried everything to fix my problem, and nothing has been working. Almost every single day, maybe about 4 times a day (sometimes even as high as 20 times on a bad day), my internet suddenly stops throughout the entire h

Has anyone seen a resolution for wifi dropouts on AT&T fiber-fed wifi? I have read through a number of forum threads on this problem, which seems to go back at least 4 years, yet I cannot find a solution.  My situation: - Got AT&T installed several months ago.  Most devices seem

Hi! I am traveling to Puerto Rico in March and heard through my professor that AT&T doesn't cover there. How would I go about purchasing a week long plan to get phone coverage?

I was able to order and schedule fiber internet installation and the day of the installation I was told there's no connection for my neighborhood. Why would you allow customers to order a service you can't provide? I've now had to order internet from a different provider and quite honestly thinking

I punched this device from abroad and I accidently got a locked iPhone from the seller. I got to know this after I came back to my original country, later after 1.5 years through apple support I was informed that it is locked with At&t. I then requested At&t to unlock it through its free web

My wife and I have a small business and do a lot of local events. We were at an event this weekend and had no network connection.  My Apple 11 Pro said that I had 5g with two bars, but I could not access the internet at all.  I restarted my phone multiple times as well as turning off wifi

I have a wireless device with a camera which demands 2.4MHz. How do I set my BGW320 router/modem to accomplish that?

When I configure my Windows PC with one of the static IP's that I was given from ATT support it only is able to access some websites. Some websites that have login capabilities do not load.  Why would it allow me to just some websites?

2nd internet outage this month. Last one lasted from 8pm to next day 4pm. I work from home and don't have cable TV. I pay $80 per month only for internet. I didn't have any outages like this with Spectrum. Do better At&t. This makes me consider switching back.

So I went through the process to change my guest network which is 2.4 ghz name and password then enabled it. My older Tivo still unable to connect. The Tivo had no issues connecting to my past xfinity service which didn't need to have separate names and passwords. Do you have any other suggestions?

When trying to loginto my att.com account at home, I receive this error message " This site can’t be reached oidc.idp.clogin.att.com took too long to respond.".  I also cannot login via my mobile phone, laptop  or use the Smart home App on my phone.  I HAVE CLEARED MY CACHE an

Dear AT&T Wireless, I am writing to express my dissatisfaction with the service I recently received from your company. I recently visited the AT&T kiosk located in Walmart on Philips Highway in Jacksonville, FL in search of a new cellular provider. While the representative was very helpful

hello, Im trying to look into a new modem router as I've experienced horrible connection issues for the past few years. I currently own the ATT Uverse 5268AC modem router. Ive had this modem router since 2016 and im finally deciding to pull the trigger and attempt to get a upgrade! The issues with m

I want the kids to have a their own dedicated router. Do I need to install a 2nd 'line' or can you hook-up a 2nd router to the incoming fiber line?

For whatever reason my house is in a deadzone of exactly one house. My neighbors to the north, south, east, and west of me all have fiber available.  This isn't a house in the middle of rural farmland, I live in a city and my neighbors are right there, (except for the one south of us, they're

Can anyone tell me why I am getting a 192.168.1. address on my WAN connection when using IP Passthrough? I have read many questions and answers on this forum and the AT&T tech responses always say that we should get a Public address on the WAN port of my router. I know that the 192... subnet i

Does AT&T have an ONT with coax out to the router. My home has coax cabling from where the ONT should be to where the router has to be (from where there's wired ethernet to other rooms). Using the "regular" ethernet out ONT means I'd have to run a Cat6 cable from the ONT to the router, which wou