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Worried that I lost my Mobile Share discount when I upgraded with NEXT

I was told by the sales person that my $25 off each line would stay active when I upgraded with NEXT. I just checked my estimated bill again (because I haven't gotten the actual one yet) and it says $40 per line. I then went to add or change services and that is also saying that it's $40 a line. Is

Questions

 • Wireless Billing

1.1K

2

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How can I payoff my phone on AT&T Next?

Can I do it online, do I have to visit a store, or do I need to call?

Questions

 • Wireless Account

11.7K

11

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0

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Half of AT&T Next Plan Unsubsidized

I am getting the Nexus 6P, girlfriend getting the new iPhone.  We currently both have galaxy S5's on AT&T's 'Next' plan.  When I buy the Nexus, it is unsubsidized.  Her iphone will still be a monthly payment.  How does this work on the 'Next' plan when one phone is a monthly payment and the other is

Questions

 • Wireless Account

624

5

0

0

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Switching to Next from 2 Year

Hi, I am thinking of switching to Next in order to get an iPhone 6+.  I have an iPhone 5s I got through AT&T one year ago on a 24 month contract (non Next).   Will I have to surrender my old phone to AT&T when I get the new phone?  I was thinking the early trade-in would be part of my Next monthly a

Questions

 • Phone & Device Upgrades

4.4K

13

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Swapping Phones while on Next plan

I have an iPhone XS Max currently (Under NEXT contract), and would like to buy an iPhone X through a 3rd party. Is it possible to move the next plan to a different line or switch phone numbers to make this happen?

Questions

 • Apple

539

4

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0

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Next Plan Help! Can I swap upgrade with another line on the account?

I have a question regarding the Next Plan (which I wish I never signed up for!)...My phone (Samsung S5) is on the ATT Next Plan.  I am about 9 months into the plan.  My son broke his phone yesterday and cannot use it (he is not a Next Plan user).  I would like to give him my phone and buy an iphone

Questions

 • Account Features

985

8

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0

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Next upgrade phone return information

I just received my iPhone 6s, At&t wants me to ship my old iPhone 6 to them, I early upgraded in the next program, do o just send the iPhone or do I include original box and original accessories, and if I just send the iPhone by itself they should supply more packaging the iPhone just slides around

Questions

 • Apple

1.2K

3

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Do I still have to pay an ETF when switching from a normal 2 year plan to AT&T NEXT?

Like I said in my previous forum, I had this whole problem of me just screwing myslef over and switching plans mindlessly withing the span of two days. Only because of my own selfishness. I already know that canceling a NEXT plan makes you pay the rest of the phones unpaid bill. But now for sure I'm

Questions

 • Wireless Billing

1.1K

1

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Next Plan: Unlock iPhone Without Paying Full Remaining Balance Immediately?

I bought an iPhone 6s via the AT&T Next plan, but now I'm moving abroad and need to switch carriers. I want to unlock the phone and continue paying my monthly installments to AT&T, but they're saying they won't unlock it until I pay off the full remaining balance for the phone ($500). Is there any c

Questions

 • Wireless Billing

32K

6

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0

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The All New iPhone XS Max - Order Now With AT&T

Brilliant. In every way.     iPhone XS Max features a 6.5-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry’s best color accuracy, true blacks, and remarkable brightness.1 Advanced Face ID lets you securely unlock yo

Questions

 • Apple

21.1K

6

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0

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If phone is lost or broken during Next, am I still responsible for payments?

So, With the Installment Plan when you Pay 75.00 a month for 30 months ..If You Lose Or Break the phone can You Cancel the Payments and send them the phone back if it Gets broken badly? ..And If You can't make a Payment In time what happens?

Questions

 • Wireless Billing

16.3K

2

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How Does NEXT Work

Say If i am paying 160 dollars/month on family plan for 4 lines.  How much do i have to pay per month if i switch to att next plan.     For example if att next per line is 20 /month, so it will be 20x4=80. so i end up paying 80+160=240/month.   Am i right? PLease explain?

Questions

 • Wireless Billing

1.2K

1

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0

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12 Next plan

Hello I have a question regarding My Plan. IT says I a.m eligible for upgrade And trade in Your Phone. But IT says Ends in July 1, 2016 what does this mean? After July 2016 I a.m Not Able to trade in?And also if I Want to keep The Phone do I Wait 2 years in order to get a New Phone And keep The old

Questions

 • Apple

884

3

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AT&T Next/Next Every Year

If I sign up to by a new phone with AT&T Next, am I required to turn in the phone upon completion of the payments or do I get to keep the phone? I would hope that after paying the full price of the phone that it would be mine to do with as I choose.Thanks for answering a (probably) silly question.

Questions

 • Account Features

2.4K

4

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ATT Next Upgrade to Galaxy S6?

I want to be able to upgrade to the Galaxy S6. I currently have AT&T Next and I will be able to upgrade at the S6 launch date. However, my device is part of a business account that I am not the owner of. Am I able to just walk in and upgrade the device? Or do I need my boss (the owner of the account

Questions

 • Wireless Account

1.3K

1

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ATT Mobile Insurance and Next Plan

Hi I was wondering if I have a phone I am still making payments on under the NEXT plan, if something were to happen to the phone.. if I have mobile insurance will I be able to file a claim I understand I would have to pay a deductible. Also will I have to restart my payments?

Questions

 • Account Features

2.2K

6

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0

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Buy at Apple with NEXT Plan

Found out that the Apple store near us have an available model that I like. So I'm wanting to cancel my pre-order and go to the store instead. But, I'm wondering if I can get the NEXT plan if i do that. Have anyone done it?

Questions

 • Apple

2.8K

6

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0

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Next Plan; I don't understand my bill

I signed up for the 160.00 month plan for our family of 4. Instead my bill is 273.00 a month. When talking to the sales rep i told her what i was looking for and she directed me to the s4 and s5. I was told that if we signed a 2 yr contract our phones would cost only 30 some dollars. I made sure it

Questions

 • Wireless Account

5.1K

12

0

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Mobile Share Value Plans Questions and Discussion

Beware.. The $160 per month plan for 4 smart phones with ATT is pretty shadey. They don't tell you that you are required to pay for 4 smart phones at full retail price. Maybe that small detail is buried somewhere in the fine print when the adds on TV play, but make sure you know exactly what you are

Questions

 • Wireless Billing

133.8K

573

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