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Wednesday, September 13th, 2017 3:51 PM

Paying off installment balance/credits

I'm currently on Next with monthly installment payments. A credit is applied to my account each month because I traded in a phone.

My question is: If I were to pay off the outstanding balance owed in one lump sum, will the remaining credits be deducted from that balance?

Hope that made sense.

ACE - Sage


105.6K Messages

6 years ago

Nope if you pay it off credits also stop.

 The offer says "may stop". But they do...




ACE - Expert


63.1K Messages

6 years ago

I've never heard of getting monthly credits for a trade in. I suspect your monthly credits are due to a buy one get one offer. If that is the case, if you pay off the balance, you lose the monthly credits. Edit: if you are participating in the iPhone 6/6s trade in for a free iPhone 7 offer, those credits are not for the trade in. You are just getting a free iPhone 7 just like if bought on a BOGO offer. Same rule applies, if you pay off the balance, you lose the monthly credits.

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