BGW320-500 running 4.25.4. Service is running well with no issues. Is there a display bug for the received optical power under Broadband>FiberStatus?  My BGW320 is reporting 0.87 (see below) or -41 dBm per the Rx Power explanation on the right of that page. I'm on XG-PON service.  AFA

DVR is not recording any shows whatsoever...Called Tech Support but they are unable to help because of a personal router...Here is the setup ATT Modem Motorola NVG589 (doing DHCP, 192.168.1 segment) > Netgear R7000 (doing DHCP, 10.0.0 segment) > ATT DVR (IP Address = 10.0.0.XX, Default Gateway = 10.

I have ATT Giga internet with a gateway and a GT-AX11000 router.I'm sick and tired of the intermittent internet disconnections due to the issues logged below. Support is full of drones that don't really know anything and I've already replaced the gateway once and reset the gateway COUNTLESS TIMES!TH

Can I port my Canadian number?

Ever since the tornado came through Siloam Springs, Arkansas in 2019, signal has been poor, but ever since the 5G “upgrade“ it’s gotten worse. Apparently they decided not to rebuild one of the cell towers that got knocked over during the storm. I can be in town under a tower and still have barely be

Is It possible to know how much is left to pay off on a phone bought online. If yes, who ?

For the last week or so, I have not been able to connect to my work's VPN or connect to a FTP server that I use weekly. I have tried multiple computers in the house (Mac and PC) with the same results, and confirmed that it is not an issue with my work.  What's strange is if I use the hotspot o

Poor Wi-Fi whit home construction type.

I have had my Pixel 5 for over a year now. This morning I lost my wireless service about an hour ago and haven't been able to get it back. I have restarted my phone, refreshed my network settings via the website, cleared my wireless storage cache, and reset my network settings on my phone, restartin

I just upgraded from the router/gateway I used to used in my office to the newer AT&T 2G gateway which was installed in my garage next to where the main fiber line comes in. The office’s wall Ethernet comes down into the garage and is connected to the gateway itself. My question is, is it possib

Hi, My phone won't connect to AT&T network when coming back from a foreign trip. I need to remove AT&T SIM card, power cycle the phone, re-insert the card and then it will connect back. Same ritual with my wife's device. Both Pixels, unlocked. Why is this happening and can it be fixed

Only getting one signal bar on my new iPhone 14 Pro Max. I've tried everything to fix it, to no avail.  Sometimes I lose the signal entirely and it reverts to SOS mode only.  My two-factor authentication codes take way to long to arrive, and sometimes I have to turn the phone off and back

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

I recently brought a new unlocked Samsung SM-P205 phablet to AT&T prepaid, along with my smaller, primary, Nokia phone which was on Cricket. I primarily use the Samsung in the house with WiFi, so I hadn't realized that my data on it wasn't working. The Samsung is on the $15 2 gig prepaid plan offere

I’m traveling to Japan and I’m planning to purchase a SIM card there for temporary use while visiting. I have a phone plan with AT&T but haven’t paid the phone off yet. Will I need to pay the phone off before I swap out the SIM card?

The Samsung S22 has BIG SIM card reader problem and AT&T and Samsung is hiding it from their customers! I've had  problems with my S22 Ultra for over a year. I've spent hours on calls and going to stores replacing SIM cards in an attempt to get my phone to stay connected to the network. I recently

I received an email stating that The AC5268 router I have had for multiple years will no longer receive firmware updates. The vendor that makes this device will not release any new firmware updates.  As we know, we should always patch our router to keep it up to date in order to fix vulnerabil

I am really having internet issues, working from home, many occasion now in the middle of my meetings and too many intermittent issues, losing connectivity in the middle of presentation is very disappointing and frustrating with my current provider (Comcast) and put you on the edge every time, I hav

I have 2 websites that keeps going to Spam. Namely money-flow.biz and affiliateadvertising.club However they are not dangerous, so I want to add them to the Spam Exceptions List. How do I add them to the Spam Exceptions List? Thank You!

We have AT&T Business Fiber for this small business. We have 13 static IP addresses and those are working fine. We also have a bunch of systems (workstations, WiFi devices, etc.) on the same AT&T LAN that get addresses in the 192.168.1.0 block. Some of the systems using the 192.168.1.* addr