Contributor
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2 Messages
iPhone 7 Order Confirmation and Status
was able to pre-order with no problem.. then after a few minutes got an email that order was not processed. but its says that its still pending ... did anyone get this confirmation email?
UntoldEvolution
Voyager
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3 Messages
8 years ago
I ordered black, not jet black.
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GeekBoy
Master
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4.1K Messages
8 years ago
When you use a credit card (or debit card) to make a purchase from a retailer, they have a couple options on how they process the charge. Most businesses getting an authorization in advance (gas station pay at the pump, car rental, phone pre-order, etc.) will get an authorization against your account, which will verify your account is good, and has enough funds. That authorization will sit on your account for a number of days (usually 3-5 days), and will roll-off if the retailer does not finalize it into a purchase. Most services gas stations will release the pre-authorization and submit the final charge for the actual amount once you finalize your transaction. Car rentals will hold the authorization and let it roll off as long as you return the car with no issues. AT&T, or Apple, or anyone else doing a pre-order will do this, and those authorizations will roll-off and release the funds. When they prepare to finally ship the device, they will re-submit the final charge for the correct amount, so if you've spent your money and the final charge is rejected, your order might be held or cancelled.
This year I did my pre-order through Apple, using their Upgrade Program. They authorized the charges for my sales tax on the 9th when I pre-ordered, and those dropped off my account on Monday 9/12. On Tuesday, One of them re-appeared along with the first installment charge for the first of the 2 phones I ordered. Today, the second charge appeared on my credit card, and I got the shipping notifications that my 2 iPhones are both sitting at the UPS hub in Memphis, with delivery scheduled by the end of the day on Friday, 09/16.
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rovercon99
Contributor
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1 Message
8 years ago
That was my experience last year as well after pre-order. I got late ship dates in order status (Oct +), then my phone showed up on release date. I didn't order the jet black, but order status shows last week of Sept. Hoping phone shows up sooner than this, finished ordering 12:15pm PST.
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
8 years ago
@UntoldEvolution
I can tell you online and phone orders pull from one batch of phones. Stores get there own inventory. And premier gets there own batch of phones also. Thats why there will be phones in the store tommorrow.
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kdfederer
ACE - Expert
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13.1K Messages
8 years ago
If your phone is going to be delivered tomorrow, if you check you order status, there should be some shipping information in there. If it has not yet shipped, it will not be there tomorrow.
I am getting the iPhone 7 32GB and I received my shipping information yesterday and the phone is supposed to be delivered tomorrow.
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Joylewis
Teacher
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23 Messages
8 years ago
Yes my hsuband's phone will be here tomorrow; i checked on FedEx... But, mines still says processing on Apple.com for att... My question was, does it make adifference?
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GeekBoy
Master
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4.1K Messages
8 years ago
Yes. If you order from AT&T, then AT&T handles the shipping from their inventory of iPhones they get from Apple. If you order from Apple, then Apple handles the shipping from their own supplies. Because Apple makes he phones, and supplies them to AT&T and all other carriers, they generally ship faster than the carriers or any other authorized retailers, but it also depend upon exactly what configuration you ordered and when you ordered it.
WHen I prepared to order my new iPhones, I missed the early mornig pre-order window and the shipping dates from AT&T (for the models I wanted) were already showing as October. I went to the Apple site, and the same models I wanted were still showing as 9/16, so I ordered my 2 iPhones from Apple. I got my shipping notification email from Apple last night telling me that they will be delivered tomorrow.
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Boogers12
Teacher
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9 Messages
8 years ago
mine says delivery date tomorrow but still says preparing for shipping and still havent received tracking ...losing hope by the minute
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gurpreet44
Contributor
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1 Message
8 years ago
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daithen
Teacher
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14 Messages
8 years ago
@Senthy This happened to me, but it was the next day. They cancelled me that pushed my delivery back to Oct 7-14. when I put in my original order at 12:06 am. They said they couldn't verify my identity which I dont get and had to go to the store, at the store they said they could not find anything wrong so I still have no idea what happened.
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