Get order status
Did you just order a new device? We've made it easy to check the status of your order!
Total Posts
Total Members
Total Likes
Let us help protect you from unwanted calls, text messages and spam.
Did you just order a new device? We've made it easy to check the status of your order!
Let us help you pay your bill, transfer billing responsibility, sign up for AutoPay and more.
Cannot sign in via web - various browsers - but CAN SIGN IN via mail apps. Web responds "too many attempts" but does not have my current phone number so can't resolve there after providing my name. Seems another infinite loop.
Questions
•
4
0
0
My neighbor recently lost her husband and the family in trying to assist with financial matters took it upon themselves to cancel her landline. She was extremely upset as the machine message was recorded by her deceased husband which she wanted to keep. Is there any way to recover the answering mach
Questions
•
Home Phone
15
1
0
I am having the EXACT SAME problem another user (TC2023) had in April of this year. Someone (human) from AT&T reached out to him directly and assisted. I am hoping for the same assistance. Here is the problem: I am not able to access my ameritech.net email. This started yeste
Questions
•
1.9K
3
0
Recently, with the help of an employee in Orem UT, I was able to reunite with my lost phone. Which account should I PM to pass my compliment to him? Thanks!
Questions
•
Wireless
679
12
0
An ATT installer has laid fiber to be trenched in the next week through my backyard instead of going down the easement. I am the neighbor of the person who is getting fiber installed. The fiber is lying on top of the grass, which will be mowed tomorrow. I am unsure who to call to move t
Questions
•
Internet
10
1
0
Power, Water and Gas will be the only utility companies who have right-a-ways. AT&T will not have a right-a-way underground or overhead without getting written permission from the landowner. AT&T will be no different from any other cell phone, internet, or cable company. I
Questions
•
Home Phone
15
3
0
TL;DR: I am having issues eero and att bgw320-505 port forwarding. Hi all! I am writing this to hopefully get some help. Recently got ATT fiber and an eero system, I managed to make my eero system act as the router and the bgw320 act as a modem more or less but Port forwarding just won't work. I ha
Questions
•
Internet
16
13
0
We have never had any issues in the past. ATT has been rock solid for us since they brought fiber to the neighborhood, but I can confirm a very annoying connection issue is happening at my house. Also the same issue happens when I?m wired directly to the router so it isn?t a WiFi issue. I get short
Questions
•
Internet
11
2
0
Cannot sign in via web - various browsers - but CAN SIGN IN via mail apps. Web responds "too many attempts" but does not have my current phone number so can't resolve there after providing my name. Seems another infinite loop.
Questions
•
4
0
0
Why is my data always slow and inconsistent ? I pay $85 monthly for a plan that states the data will never slow down. I don’t understand why the opposite is happening. I recently had 8mbps download and 1 mbps upload results from my speed test app. Called customer service and they just gave out a bun
Questions
•
Wireless
14
0
0
I have a small business and use a wireless phone to answer my calls to # 570-506-4390. I use an answering service -Called Smith AI and I have my calls forwarded to them to answer and set up appts. It came to my attention that when people who have Verizon as a carrier call my office number it
Questions
•
Wireless
9
0
0
Closed
My phone is not connecting to the internet via WiFi or cellular. However the rest of my family is not having this problem. What could be causing this?
Questions
•
Wireless
11
0
0
Closed
My phone is not connecting to the internet via WiFi or cellular. However the rest of my family is not having this problem. What could be causing this?
Questions
•
Wireless
8
0
0
Accepted Solution
Official Solution
Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through. ----- The following addresses had permanent fatal errors -----<[ema
Questions
•
1.7K
4
0
Accepted Solution
Official Solution
Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day if I don’t have to do so! I also like to use live maps for navigation. I do have maps downloaded, but I like live maps that show traffic issues in real time. So I plan to b
Questions
•
Wireless
130
5
0
Accepted Solution
Official Solution
Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone. Paid the $275 to do that. No biggie. In order
Questions
•
Wireless
129
14
0
Accepted Solution
Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone
Questions
•
Wireless
114
1
0
Accepted Solution
Increase in Wireless Services
Questions
•
Wireless
112
7
0
Moms give us everything. Let us help you find the perfect gift to say thanks to the mom in your life.
Surprise them with a Mother's Day gift that connect us!
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.