For the mom who gives us everything - Mother's Day gifts that connects us.
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(368448)
Not receiving all incoming messages

Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message.  They are NOT going to spam.  They are NOT going to trash.  There are NO filters and NO blocks.  There are multiple senders, one being another address of my own.   

Questions

1.9K

86

Connection drop outs

We have never had any issues in the past. ATT has been rock solid for us since they brought fiber to the neighborhood, but I can confirm a very annoying connection issue is happening at my house. Also the same issue happens when I?m wired directly to the router so it isn?t a WiFi issue. I get short

Questions

39

8

0

Accepted Solution

Incorrect location based on IP

I switched from wired Internet to Internet Air a few weeks back.  Since then i've noticed some problems with IP address based locations.  The first thing i noticed is when i use Speedtest, the "closest" servers are always from Houston or Dallas.  The problem is that i'm located in Ce

Questions

886

18

Testing Different Things.

So the details. I have the Fiber package with 2gig up and down. I play two online games Rainbow Six Siege on my PS5, and Overwatch 2 on my PC. I have the BGW320-505 modem/router. I have started to tweak some settings with my modem such as IP Passthrough for my console and other things. I recently st

Questions

12

2

0

No "Enter" key when composing text messages on my new Flip 2

I just upgraded from the old Flip IV to the Flip 2. When composing text messages, there is no "Enter" key on the new phone. On the old one, the "OK" key was "Enter". Now the "OK" key is "Send" and I accidentally sent some very short, incomplete messages. Now I just rather jumbled looking messages be

Questions

28

6

0

AT&T Tech Stole My Cable to Service Neighborhood Clubhouse?

On Monday, May 6th around 2 PM Eastern, I lost DSL signal and went to restart my router because the broadband light was solid red, but heard a tech outside behind our condos near the terminal. I stepped outside and confirmed he was with AT&T and asked if he would be the reason my DSL signal was

Questions

26

3

0

Permission to download chat transcript

Hello, I keep receiving the following error when trying to download the chat transcript from the chat with a live agent on both the at&t app and online: "You need to give storage permission to download the file." This happens both with the download button near the send button as well as at the

Questions

6

0

0

All of my watches can not connect to cellular

I have spent a total of over 20 hrs on support trying to get our watches connected to cellular. This results when we upgrade or replace a watch. Any changes results in no cellular and ATT can't see to fix this issue. We cancelled two cellular lines from our watches be we waited so long and were sick

Questions

14

1

0

Accepted Solution

Official Solution

Problem receiving email

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

Questions

2.6K

17

Why am I locked out?

I get a message that says:?Unusual sign-in activity ? and it won?t let me reset my password or login.

Questions

23

5

0

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(36)
Permission to download chat transcript

Hello, I keep receiving the following error when trying to download the chat transcript from the chat with a live agent on both the at&t app and online: "You need to give storage permission to download the file." This happens both with the download button near the send button as well as at the

Questions

6

0

0

Not receiving emails from gmail accounts

I have not been receiving emails from gmail accounts since Monday!! According to the boards this was an issue 5 months ago as well. What can be done to correct this??

Questions

9

0

0

Email account locks out within minutes

I'm assisting a user with an sbcglobal.net email account who recently experienced a compromise of their emails. The attacker set up a filter to delete all incoming messages. Upon discovering this, the user promptly changed their password. However, they encounter an issue: every time they change thei

Questions

7

0

0

Make a Payment failed with "We are currently experiencing an issue processing payments."

I tried to make a payment with my debit card, but it said that "We are currently experiencing an issue processing payments. Please try your request again later. No other services are impacted." So what should I do next to active my prepaid plan? I have already tried what you said on this page http

Questions

17

0

0

No puedo conectarme a internet

Ay?dame no cometa la caja

Questions

7

0

0

Hola no recibo el mail de confirmaci?n para liberar un iPhone

Hola no recibo el mail de confirmaci?n para liberar un iPhone

Questions

12

0

0

Trending Accepted Solutions

(66)

Accepted Solution

Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Questions

1.4K

5

0

Accepted Solution

Official Solution

Internet down

Solid red on Wi-Fi, nothing on phone light

Questions

444

1

0

Accepted Solution

Official Solution

Device Unlock - Need Help!

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

Questions

259

14

0

Accepted Solution

Official Solution

Trade-in credits

I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?

Questions

201

5

0

Accepted Solution

Official Solution

New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

195

21

0

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