1 Message
Make a Payment failed with "We are currently experiencing an issue processing payments."
I tried to make a payment with my debit card, but it said that "We are currently experiencing an issue processing payments. Please try your request again later. No other services are impacted."
So what should I do next to active my prepaid plan?
I have already tried what you said on this page https://www.att.com/support/prepaid/?cv=821%23fbid&_gl=1*5lb511*_gcl_au*MTc0ODg3MTY2NC4xNzE1MTk5NzEx
None of them work, what a waste of time to me!
ATTHelp
Community Support
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232.1K Messages
11 days ago
Hey there @pww_pj, we'd be happy to help you with making a payment towards your AT&T Prepaid account.
We'd advise for you to use a different browser and try to do the following:
If you're using an prepaid card to make a payment:
Lastly, you also have the option to pay by phone, just call 611 from your AT&T Prepaid phone or call 800.901.9878 from another phone:
Feel free to follow the above steps and let us know how this worked for you!
Thank you for reaching out to our AT&T Community.
David, AT&T Community Specialist.
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