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Device Features

Device Features

Learn about all the wireless features available to you!

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AT&T to Alexa Number sync quit working suddenly

we’ve had one of my AT&T wireless phones working fine with an echo device for years. All of a sudden this morning after successfully making a call, the next time I tried echo told me I’d run out of contacts I can’t have more than more than 10 contacts. Please help me troubleshoot!

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Device Unlock not working

I am using an AT&T issued phone (model: V341U) and am trying to use the "Unlock Device" app, however the app simply opens, and then immediately closes. I went to "Google Play" and attempted to download the app again, however, the site explains that, "This app isn't compatible with your device

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how to retrieve old not deleted voice mails

how to retrieve old not deleted voice mails

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International Day Pass Charge Cap

The AT&T rep told me that the max of 10 daily $10 fees per line is per monthly bill cycle, but that if I go over 10 days, the additional days will be billed in the next billing cycle. So days 11-30 are not at 'no additional charge', they are 'no additional charge that cycle'.  For example,

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my youtube giving me problems

Hello, my youtube has been giving me problems on my alcatel flip phone it keeps giving me the message unable to connect I have restarted the phone I have tried everything i can think of. I don't know what to do. any help would be really appreciated

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Unable to use ActiveArmour on my phone.

I have an Android radio in my car, and I use my phone's hotspot to connect it to the internet. When I turn on ActiveArmour, it disables my hotspot. How do I set up my phone to be able to use both at the same time?

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Static Public IP SIM needed

I have a device that requires a public IP for remote management/access. Can someone from ATT please help me to get a SIM that has a public IP. I do have a business.

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WiFi connection problem

I can't turn on wifi on my RAV4 2020. It says "Network connection currently unavailable" two months I try to connect no luck. I pay subscription.

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OpenVPN Connection on 2 Cradlepoint IBR900 not working

I have 2 Cradlepoint IBR900 I want to connect using OpenVPN but I seem to be stuck behind ATT's NAT and I was wondering if there was someone I could talk to to get a publicly routable IP address for both so I can VPN my sites together.

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Hotspot "Failed to enable"

My Hotspot isn't working! Can you help? The device is in service I checked Settings > Personal Hotspot > "Allow Others to Join" and "Maximize Compatibility" My computer finds the device, but when I select the device for my Wi-Fi network, my computer displays the error saying "Failed to enabl

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New 3rd number ringing on two devices

We have two Iphone 13 pros each with its own phone number. We want to add a new third number and have that new number ring on both devices. Is this possible? Do we need to switch to a Esim?

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