No MMS on Microcell

Why don't you leave WiFi on? I do. That way I don't incur any data charges because it all goes thru my WiFi connection and not 3G. The maximum download speed on the MicroCell via 3G is about 3Mbps which isn't very fast. WiFi is much faster.

Samsung S4's have been very problematic in the past. Have you recently updated it and did it ever work, or is this a recent problem?

I do always leave my wifi on and that does solve the internet issue but the major problem is MMS.  With or without wifi on, I still can't receive MMS messages.

Is the Samsung Galaxy an AT&T phone? You may need the MediaNet settings for MMS. Just a thought. Did you recently update the Galaxy?

I would check your Mobile Data setting on your phone under Network settings.  Sounds like it is turned off.

You said this problem occurs on two devices.  I'm assuming one is a Samsung Galaxy S4.  What is the other phone that you are having the same problem with on your Mcell?

As I stated, the Galaxy's have always been problematic. But if you have an iPhone, which is on your Approved User List, then I would suspect something is amiss with your ISP. And I say that not to point the blame away from the MicroCell but based on the fact that even if you use WiFi, you still have the problem. Using WiFi bypasses the MicroCell for data and uses your ISP exclusively, unless I've missed something.

The data is not the issue for me.  Like you've said, I can and do use the wifi for data.  The problem is not being able to receive MMS.  Now that we've narrowed it down to the Microcell or the ISP, do you have any suggestions there?  I haven't called customer service back because this is the same basic troubleshooting I've already done!