Contributor
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1 Message
The customer you are trying to reach isn't accepting calls at this time
Yesterday I was trying to call someone and kept getting a recording of the customer you are trying to reach is not accepting calls at this time. I see in the forum that this means blocked or non payment. Well I know its not for non-payment because I am on the account as well. So my question is...if my number was blocked would the person I was trying to call see the missed calls from me? Also if I was blocked would my texts go through? This has happened before and the person says its the phone that's acting funny. But then I was told by the person that they could see the missed calls and I never received a blocked message when my texts were sent.
Apoftexas
Contributor
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1 Message
7 years ago
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Ohhaykfrankk
Contributor
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1 Message
7 years ago
A phone number 716-957-**** (always different last four digits) calls me at least once a week but when I call back I get the message that they aren't accepting calls. How do I find out who keeps calling me if they call from different numbers?
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EBurns
Contributor
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1 Message
7 years ago
I am getting this message when I try to call my brothers phone. He has been missing for a week now. Is there anyway to track his where snouts if his phone is still on him?
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Penelope3
Contributor
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2 Messages
6 years ago
what does it mean when the phone number that you called is not in service
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Penelope3
Contributor
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2 Messages
6 years ago
When I call my friend the phone says the customer is no longer in service. What does this mean and his text message says that it's not a working number. Do his emails get to my friend because they say replied when I send them
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andytempleton
Contributor
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2 Messages
6 years ago
What I learned at the ATT store today is that if your phone is set-up to not accept calls while you are driving it simply tells the caller you are unavailable. It does not make a record of the incoming call and it does not go to voicemail. If your have a bluetooth device connected you are allowed to take the call. I had the feature turned off on my phone.
STUPID!!!! Why would it not go to voicemail or at least make a record of the4 incoming call?
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TFrost
Contributor
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1 Message
6 years ago
I believe your phone may be set on a schedule for do not disturb. You can set exceptions for the do not disturb like certain contacts and alarms depending on how sophisticated your phone is. You can find this in settings under Sound and Vibrations or in the drop down, again, depending on phone.
Good luck
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willieba
Contributor
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1 Message
6 years ago
Go to extension app on your device, call setting, tap on Call block, remove numbers on call block list if any, then try calling again.
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52lamlpc
Contributor
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1 Message
6 years ago
The person I’m calling has a recording “the person you are trying to reach is not accepting calls at this time”. Their bill is paid because I paid it myself and I’m not blocked, called from another number. What’s the problem? This is an ongoing issue. Even bought a different phone at one point.
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ATTHelp
Community Support
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231.7K Messages
6 years ago
Hello @52lamlpc, we'd be happy to help! Try walking through some troubleshooting steps in our Troubleshoot and Resolve tool. Just select your device and the issue that you're experiencing. Thanks for reaching out to us.
Makaela, AT&T Community Specialist.
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