AT&T MISLEADING OFFER OF $650 CREDIT TO SWITCH FROM OTHER CARRIER

@Cynthia77011     https://www.att.com/shop/wireless/switch-and-save-etf.html

The offer is a buy out, a reimbursement, a break even.  If you owed $100 on a phone, and got $100 as a trade in credit, your done.  

All switch offers work this way.  Go read the offer from other carriers.

 

 

It would be nice if it was a break even...I owed $600 on the old phone and only received 358? And I purchased the same phone model as the one I traded in

Here they are....

 

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@Cynthia77011 wrote:
It would be nice if it was a break even...I owed $600 on the old phone and only received 358? And I purchased the same phone model as the one I traded in

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It was $600 owed ON THE PHONE? Not on the rest of the bill? or an additional separate ETF?

 

Who did you come from?

How much did AT&T give you when you traded in the phone?

 

 

 

I owed $600 on the phone!

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@Cynthia77011 wrote:
I owed $600 on the phone!

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There were FIVE questions in that last post. Answering only one doesn't give me any more information to help you.

 

 

They were all one word (or number) answers. Instead of answering them all, you answered ONE question with 6 words.

 

 

My entire bill was about $730...phone balance was $600 and there was no EFT.....

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@Cynthia77011 wrote:
My entire bill was about $730...phone balance was $600 and there was no EFT.....

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There's 3 of the 5...

 

Who did you come from?

How much did AT&T give you when you traded in the phone?

 

 

T-mobile and I only received $358.00

@Cynthia77011 So now I have some follow ups, forgive me if I re-ask anything as everything isn't in one spot...

 

1. You ported your phone number from T-Mobile to AT&T?
2. It's the same number that the phone was on at T-Mo?
3. The phone you turned in was the exact same phone you were billed for?
4. You purchased a new phone ON NEXT from AT&T for the same phone number?