Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
我们无法解锁此设备,因为我们无法在AT&T出售的设备数据库中找到它。请致电800.331.0500寻求帮助。
Questions
•
AT&T Phone Equipment
Accepted Solution
Official Solution
AT&T Company Chat Transcript- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Reference Number: 16574287769425295DATE/TIME: 2022-07-09 11:52:24 *Your chat transcript:* Good morning!Sunday 12:18 AM [AT&T] : Hi, I'm your AT&T automated assistant. How can I help
Questions
•
Online Account Access
Closed
My lost device has been found, but I encountered a problem. The URL only supports whitelist unlocking, but not blacklisting. Want to request unlocking service
Questions
•
Apple
事情是这样的,前段时间朋友从美国旅游回国送给我了一部iPhone xr,然而我却不能在中国使用他,我按照att网站链接解锁,但是在中国一直点不了下一步,请问还有什么别的方法可以解锁我的iPhone 吗?我可以提供它的信息
Questions
•
Apple
Every month I spend an hour on hold with Mcafee to renew my free trial because I was told there is a problem with ATT's security suite install page. This I was told was the temporary work around. This has been going on since October. Today during my monthly call with MCafee to extend m
Questions
•
AT&T Internet Security
Hi, I'm traying to pair a E2303 phone into a DL72219 base but the phone said Failed to register, I do the deregister process with the *7890# thing, I dunno what more to do.
Questions
•
AT&T Phone Equipment
[Me] : I recently upgraded to Fiber. I was told upon upgrading I would receive a new modem that was capable of taking advantage of the fiber speed and making not only my hard wired fiber main computer much master, but also my WIFI to the rest of my
Are there any firmware updates for the Pace 5268 ac DSL modem router, and if so, where? Thank you!
Questions
I have a Galaxy Note II that I bought from my company when they upgraded their phones. It has been factory reset. We went into the master reset manually and wiped/formatted everything. Then it was set up as a new phone. I can't seem to get an update on it. Well I did, but I didn't. I received an upd
Questions
•
Android
Why would I get a message on my HTC OneX "Unfortunately, HtcDm has stopped"? It just started yesterday. The keypad and "back" & "home" buttons have stopped working too.
Questions
•
Android
Dear!My name is Nam Nguyen. I do not have an active AT&T mobile number. I come from Vietnam and i have an iphone 7. I bought it from a store in my country. I checked the emei in a web (http://imeipro.info/att-imei-check.html) and my IMEI is CLEAN in
How can I get my iPhone unlocked? How long does this process take? What are the requirements? These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help! Thank you,Dmitriy
Questions
Accepted Solution
Official Solution
@4nannie wrote:Hi@I am trying to call AT&T @ (800-947-5096) to speak with a rep...well it's now all automated; and only want pay' cuz they have your #...I have to keep hanging up as they don't respond to NO!!! The automated system is in place to help
HiI am trying to call AT&T @ (800-947-5096) to speak with a rep...well it's now all automated; and only want pay' cuz they have your #...I have to keep hanging up as they don't respond to NO!!!
Questions
@aristo93 wrote: Hello I purchased a brand new at&t prepaid phone from Walgreens and I wanted to unlock it but my request was denied because it's never been activated but I never thought a brand new phone would have this issue is there anything I can
Respected Sir, I bought a used Moto X - XT1058 in my country (Pakistan) about 2 months back.The device was network locked. I'm a Non-AT&T Mobility Customer and outside US.I requested unlock code but was denied because: Your device is currently active on another AT&T customer’s account.I checked the
Questions
Hi, I have purchased Samsung Galaxy S3 (AT&T) version here is Pakistan, my GSM network is working on but to my curiosity I want to check myself that the phone is fully rooted and it can be used in any country worldwide. (unable to check it GalaxSim Unlocked SW) How can i check it from phone
Questions
•
Samsung
@Communityeyed wrote: Cheers, and Yes, I understand the feature of "Lost....." I enabled it, albeit unsuccessfully; the process began 24 hrs after I had found the phone, which is disappointing. I reported the phone lost in the wee hrs on a Sat AM...
I lost my iphone tonight. I thought it may help to text a reward offer and plea for return along with ipad #. Imessage would not alliw text to go through, though iphone # was entered into contacts. Prompt came up: this number not registered for imessage. Any thoughts?
Questions
@chelnov wrote:Hi...i have g3 d850 from USA....i am from Romania and i want to update to android 6.0.i need kdz files for g3 d850.please help me! Thanks in advance. @chelnov your out of luck. ATT does not release the updates files. Everything is
Marsmallow 6.0.1 update for the AT&T LG G3 D850 Are you coming ?
Questions
@zachnuggets wrote: I've been hung up on 3 times, on hold with a rep for over 30 minutes while we waited for someone else and then got transferred as if it was a new call. I was in the merge accounts department, billing, login help- EVERYONE managed
I've been hung up on 3 times, on hold with a rep for over 30 minutes while we waited for someone else and then got transferred as if it was a new call. I was in the merge accounts department, billing, login help- EVERYONE managed to drop my call or put me on hold until it routed to a new call. Has
Questions
@cderek wrote: @lizdance40Thanks for your reply but the number was a pre-existing line on AT&T..... was just going from an LG G3 to. Samsung S8. @cderek did you have your sim replaced?
I just had ATT put a Sim card into an unlocked out-of-the-box S8 international version which uses LTE bands that are compatible with the bands that ATT uses. Problem is that it only connects at HSPA+ speeds. If I take the ATT sim sim card that works with LTE on my LG V30 and insert it into to S8, t
Questions
@MAllow wrote: Im waiting for my LG G3 d850(ATT) to be updated. @MAllow if you go by tmobiles MM update page they havent even started testing MM for the LG G3
Why is it that android 6 has been out for awhile but at&t can only send us security patches. We want the android update. Why do we always have to wait so long for these updates when alot of the other services get them right away. Get off your rumps and send us the updates not just the patches. P
Questions
我现在自己无法解锁。 我不知道如何 操作它。 我需要ATT官员帮助我操作它
lixiao
commented
9 months ago
to the conversation:
0
0
I don't know why my phone was locked
First of all, I need to unlock my phone. It was a gift from my friend, but I didn't know it was locked. I have been a fan of Apple phones for five years, and I decisively accepted this Apple phone. However, I cannot use it now, which is very sad. Therefore, I need to unlock my phone to restore my ha
Questions