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Upgrade from Internet 24 to Internet 45

Just put in an order to upgrade my current Uverse package with Internet 24 plan to the Internet 45 plan. Received a notice of a installation appointment for next week. What is the nature of the services they need to perform here at the house?

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245

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What is the contact for AT&T’s legal department?

We had AT&T at our old home and were very happy with it. When we bought a new home, we were solicited by AT&T to set up service in the new house for Uverse and WiFi. We were quoted a great deal for uverse and cable with fiber for roughly $100 a month.​We moved into the new house, and someone showed

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1.5K

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Tv input using s30 remote.

Hooked up Roku streaming box to an older Sharp non smart tv. I can program the Roku remote to go right to the correct output by touching any button. But to get back to my cable box I have to use the actual tv remote. To top it all off, when I bring up Roku, the volume is about 25% louder and I can’t

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102

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Why is Cagney & Lacey being blacked out?

Every night, the show Cagney & Lacey is being blacked out on the network Start TV. Can someone tell me why?

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93

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Discontinue u-verse

I wish to drop my u-verse tv package.

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197

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Looking for a mesh Wi-Fi network compatible with 5268AC-FXN

My U-Verse fiber service came with router/modem 5268AC-FXN. We have some spots in our home that have weak Wi-Fi coverage and I was considering getting a mesh network. Google Nest Wi-Fi and MeshForce replace the current router.   How is it possible to create a mesh Wi-Fi network with my set-up?

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5.1K

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Can't open ports on router 5268AC

I tried to open some ports to play multiplayer with an emulator on my router 5268AC but they remain closed. I already did a Factory Reset and also chose the device name instead of putting the ip for port forwarding, I also tried with Firewall off and Antivirus off but still doesn't work. I checked p

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402

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GigaPower UVerse TV - wanting to switch from wireless to wired receivers

We've had GigaPower UVerse with UVerse TV now for about 6 months and during that time we continue to have several times a day that the wireless receivers lose the signal.  A quick channel up/down will get it back going, but its just annoying for an otherwise nice system.   Our setup is a Pace 5268AC

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5.4K

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AT&T U-verse TV

Is there anyway to get AT&T U-verse TV in my area? My area doesn't offer U-verse TV. I have seen some at&t equipment that looks like a VRAD but its been there for a few years. Corsicana, TXI know at&t will make huge sales for it. IF they were to bring it here. Because the Cable TV provider we have d

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329

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Returning Found Equipment After Collections

I have located equipment i was supposed to return (at the beginning of pandemic 4/2020). Time just lapsed and had since not thought of the equipment until I unboxed a box I found the equipment in. Since I no longer have ATT service, every time I call ATT to ask about returning equipment I get nowher

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575

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No CBS on Demand

I know the topic of no CBS on Demand has been brought up previously but:When or will this dilemma ever change?Can the customer do anything to aid in this change?Just switched from Charter and had CBS then what’s up with that.

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2.4K

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Remote Access an External Hard Drive connected to PACE 5286ac router/modem on uVerse

Is there anyway to remotely access a PACE 5286ac router/modem.   I have an external hard drive with pictures on it that I want to be able to access when I am away from home.  How can I do this

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272

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Troubleshoot Your Internet, Wi-Fi, Gaming & Overall Online Experience - Solutions from AT&T Community

​​Learn how to set up IP Passthrough, improve Wi-Fi, resolve slow browse & device disconnects, understand gaming & latency, and more!​​ ​​Let's get to the point, your home setup can impact your speeds, Wi-Fi, and overall service. For example, if you have a lot of electronics near your modem,

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319.9K

44

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If I switch to the internet 1000 plan will the download & upload speed increase?

So I use an xfinity plan and i get 20 mbps as download speed and 1.25 mbps for upload speed . If I switch to the internet 1000 plan will the download and the upload speed increase? If so, by about how much? Will it be enough to stream video games at a high quality

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251

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U Verse App

When I try and sign in to my U Verse app on my iPhone, I get a message that states "Login Error sendRequest GetUserDetails AppToken not set for request. (I can sign into the AT&T app just fine.) I've uninstalled and reinstalled that app, and that didn't help.  I was on the phone with AT

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463

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Red X

Main cable box shows a red ‘X’ in the middle of my tv screen secondary box works

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233

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Closed

Address Validation

I have been trying to get AT&T Fiber for three weeks now. I created a ticket to have my address validated. They were claiming that I did not provide an apt # for my address, but there was no number to provide. I live in a townhouse, not an apartment. I have called multiple times and my original

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4.1K

3

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VIP 2250 noises

This has been going on for a long time (over a year or more) but I noticed my Motorola VIP 2250 DVR makes soft click noises constantly. Usually one per second or so. Doesn’t matter if the box is on or off. Is the hard drive about ready to fail or is this normal? I’ve had it just over 5 years. I d

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75

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Internet outage since yesterday evening??!!! Why

There has been an outage since yesterday evening. Why is it taking so long to restore? I am working from home and can’t do that without internet service

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96

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No Info Available

No Info Available on the bottom of the screen and the guide.

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91

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