
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
The iPhone X is Apple's newest vision. It is a revolutionary design and getting it has never been easier to order and setup!You may have many questions about the iPhone X, and we have some answers to the common questions.Still have questions? Make sure to comment below, and we'll do everything we ca
Questions
•
Apple
Accepted Solution
Official Solution
Closed
Give your order specs, estimated delivery date, and where you ordered from. Let's keep each other updated on our order progress.SPECS: iPhone X, 256GB, Silver (GSM) AT&TDELIVERS: 03 Nov, 2017 by Standard ShippingORDERED: Directly through the Apple website
Questions
•
Apple
Accepted Solution
Official Solution
Hello everyone, I have a problem with my phone. Since I finished my study in the states, I am going back to my home country. The thing is I can't use my new telephone company's SIM card. After googled this issue, I figured out that mine phone is locked by the ATT company.I bought my iphoneX on best
Questions
•
Apple
Accepted Solution
Official Solution
So my girlfriend just got her brand new pixel 3, unlocked straight from google. We have friends who are on Verizon who also did the same (went the unlocked route, and bought directly from google as well.) However, in the dialer app, we noticed something strange: our friends phones had a dedicated t
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
When the iphone 7 came out i camped in front of my Local AT&T store (im very extra i know lol). Does anyone know what day the AT&T stores will be selling them. I know its quicker to just wait a few hours in front of the store rather than pre-order the phone. I see that you can pre-order the 27th of
Questions
•
Apple
Accepted Solution
Official Solution
Hi,I have purchased an iPhone X one and half month back on ATT store in Brighton Beach ave. I have paid off the device last week. Now, as I am moving to my hometown overseas, I want to get it unlocked but since 60 days period is still not complete the unlock request has been rejected.Is there any w
Questions
•
Apple
I have an iPhone X on the AT&T Next 24 plan. I started it on Jan 2nd 2018 so I was eligible to upgrade as of 3 1/2 months ago (as I type this, April 20th). I'm paying $41.67/month for the phone. I didn't turn it in on Jan. 2nd 2019 for several reasons. But now my battery case is broken and not ch
Questions
•
Phone & Device Upgrades
Closed
It's that time of year again!!! iPhone XS & XS Max ordering starts on Friday, September 14th.Let's get this thread started so we can keep track of issues, etc. When will it be available?Both the iPhone XS and iPhone XS Max will be available to order on September 14 and will ship on September 21! Ho
Questions
•
Apple
Iphone x: 256 Space grayStatus: In progressI placed my order on Oct 27 at 4:20 am and i got an email stating that my phone was supposed to ship 11/2/2017- 11/10/2017- Two days later i received another email saying that my phone will ship 12/04/2017 - 12/11/2017 . How crazy is that.
Questions
•
Apple
I'm trying to get my iPhone X unlocked through the AT&T website but it doesn't process. I'm an AT&T Prepaid customer for more than a year and it doesn't process the request. It says "You must have Six Months of Consecutive Paid Service", which i clearly did from 2016. I bought this phone in December
Questions
•
Apple
I bought an iPhone X at a retail store just over a week ago and was told I was able to unlock my phone right away since it is a post paid device. However my att account was automatically loaded into the iPhone sim card at the store and now whenever I make a request to unlock the phone it gets denied
Questions
•
Apple
guys,i used smart label to return phone to att store. i thought this would be smart and quickest. now im worried. i cant see any status update after i dropped off my item in usps store!!whats going on . please help!!
Questions
•
Wireless Account