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Can't Unlock iPhone X Purchased At Full Price

I bought an iPhone X at a retail store just over a week ago and was told I was able to unlock my phone right away since it is a post paid device. However my att account was automatically loaded into the iPhone sim card at the store and now whenever I make a request to unlock the phone it gets denied

Questions

 • Apple

80

3

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AT&T Preapid iPhone X Unlock

I'm trying to get my iPhone X unlocked through the AT&T website but it doesn't process. I'm an AT&T Prepaid customer for more than a year and it doesn't process the request. It says "You must have Six Months of Consecutive Paid Service", which i clearly did from 2016. I bought this phone in December

Questions

 • Apple

126

1

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Closed

2018 iPhone XS & XS Max - Ordering Thread

It's that time of year again!!! iPhone XS & XS Max ordering starts on Friday, September 14th.Let's get this thread started so we can keep track of issues, etc.  When will it be available?Both the iPhone XS and iPhone XS Max will be available to order on September 14 and will ship on September 21! Ho

Questions

 • Apple

63.5K

352

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iPhone X Back Order Dates

Iphone x: 256 Space grayStatus: In progressI placed my order on Oct 27 at 4:20 am and i got an email stating that my phone was supposed to ship 11/2/2017- 11/10/2017- Two days later i received another email saying that my phone will ship 12/04/2017 - 12/11/2017  . How crazy is that.

Questions

 • Apple

121

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AT&T Next 24 trade-in ... *after* one year?

I have an iPhone X on the AT&T Next 24 plan.  I started it on Jan 2nd 2018 so I was eligible to upgrade as of 3 1/2 months ago (as I type this, April 20th). I'm paying $41.67/month for the phone.  I didn't turn it in on Jan. 2nd 2019 for several reasons.  But now my battery case is broken and not ch

Questions

 • Phone & Device Upgrades

311

1

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Smart phone return via Smart Label !!

guys,i used smart label to return phone to att store. i thought this would be smart and quickest. now im worried. i cant see any status update after i dropped off my item in usps store!!whats going on . please help!!

Questions

 • Wireless Account

163

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Accepted Solution

Official Solution

Please help me

Hello everyone, I have a problem with my phone. Since I finished my study in the states, I am going back to my home country. The thing is I can't use my new telephone company's SIM card. After googled this issue, I figured out that mine phone is locked by the ATT company.I bought my iphoneX on best

Questions

 • Apple

285

13

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0

Accepted Solution

Official Solution

Unlocking ATT iPhoneX before 60 days of service

Hi,I have purchased an iPhone X one and half month back on ATT store in Brighton Beach ave. I have paid off  the device last week. Now, as I am moving to my hometown overseas, I want to get it unlocked but since 60 days period is still not complete the unlock request has been rejected.Is there any w

Questions

 • Apple

3.5K

4

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Official Solution

iPhone X - FAQ (Frequently Asked Questions)

The iPhone X is Apple's newest vision. It is a revolutionary design and getting it has never been easier to order and setup!You may have many questions about the iPhone X, and we have some answers to the common questions.Still have questions? Make sure to comment below, and we'll do everything we ca

Questions

 • Apple

18.6K

2

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Official Solution

Why is ATT disabling visual voicemail on Pixel phones?

So my girlfriend just got her brand new pixel 3, unlocked straight from google. We have friends who are on Verizon who also did the same (went the unlocked route, and bought directly from google as well.)  However, in the dialer app, we noticed something strange: our friends phones had a dedicated t

Questions

 • Data & Messaging Features, Internet Tethering

26.2K

80

Accepted Solution

Official Solution

When Will iPhone X be available in AT&T stores

When the iphone 7 came out i camped in front of my Local AT&T store (im very extra i know lol). Does anyone know what day the AT&T stores will be selling them. I know its quicker to just wait a few hours in front of the store rather than pre-order the phone. I see that you can pre-order the 27th of

Questions

 • Apple

14.4K

6

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0

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Official Solution

Closed

iPhone X Ordered! Let the countdown begin!

Give your order specs, estimated delivery date, and where you ordered from. Let's keep each other updated on our order progress.SPECS: iPhone X, 256GB, Silver (GSM) AT&TDELIVERS: 03 Nov, 2017 by Standard ShippingORDERED: Directly through the Apple website

Questions

 • Apple

173.6K

1.2K

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