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metroo's profile

Contributor

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3 Messages

Sunday, August 26th, 2018 2:53 PM

Unlocking ATT iPhoneX before 60 days of service

Hi,

I have purchased an iPhone X one and half month back on ATT store in Brighton Beach ave. I have paid off  the device last week. Now, as I am moving to my hometown overseas, I want to get it unlocked but since 60 days period is still not complete the unlock request has been rejected.

Is there any way this can be done considering it as an exception case ?

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Community Support

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229.4K Messages

5 years ago

Hello @metroo,

 

We'd be more than happy to provide you with some more information about the unlock process. Before submitting an unlock request on our Device Unlock Portal, please be sure to review our Unlock Eligibility Requirements to find out what's needed to unlock your AT&T phone. Your AT&T device must be active with cellular service for at least 60 days with no past due or unpaid balance to be eligible for use on another wireless network. Let us know if you have any further questions or concerns.

 

Sean, AT&T Community Specialist

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ACE - Expert

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23.9K Messages

5 years ago

No would be the take away as you don't have 60 days.

Contributor

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3 Messages

5 years ago

This is not an answer to my question

Contributor

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3 Messages

5 years ago

Thank you master

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