Why does AT&T penalize their customers for an employee's mistake? We switched to AT&T because we heard of the "wonderful customer service" they provided. We originally had Comcast, so anything had to be better than that... or so we thought. the day of our initial install, the tech did not show up wi

200 yards from my home is a school that has AT&T fiber internet service. I would like to know if I can have that service extended to my home - I am prepared to pay the costs to do so. We live on a rural road with no other houses between me and the school. I am an existing customer with AT&T

Almost 2 months ago when I called to set up my internet service at my new apartment (I'm a new AT&T customer) I was promised that the $99 installation fee would be waived. However, it showed up on my first bill last month. I've since contacted customer service via online chat 3 different times inqui

I need the contact number of AT&T installation team for installation of my router and hooking up my computer at the earliest possible

After paying for deposit order how soon can I get installation

I ordered samsung s23 ultra lavender from ATT online. Today UPS marked as my order delivered. Order number is 23-274178141648851 . But never delivered to me. All days me and my wife in at home. Nobody came to my door, nobody called me, nobody knocked my door. I never received my order. I will cancel

My service box installation was cancelled by AT&T and they won’t let me set out a new appointment and instead just sent me the gateway- which says it needs a service box to use. I don’t know what to do, I’ve tried looking through every FAQ/Forum and it seems this is not an issue others are havin

Hello, We put in a request to get a telephone pole moved back in February and we have not heard anything back. I have an Intent Number that the joint pole desk gave us. It's been over a month. We are at a standstill in the construction of our home because of this issue. Who can I call to get help in

Why after several years is the link still broken for the McAfee download? In the past 3 months we have been hung up on after an agent states "I'm sending you to another escalated department to resolve the issue with your account" 7 times. Twice in the same day. All I ask is stop the scam please beca

             im staying at a Sonesta Select hotel (boston/ danvers, ma location) and have direct tv with free hbo, but have free internet thru verizon.... SO... my question is... how do i go about getting to watch hbo max free on my laptop computer... either w/ or

I scheduled an appointment for fiber hook up today for my condo in an MDU and when the installer came he told me that fiber had been laid to the building but the units had not been hooked up yet. They installed fiber to the building about 4 years ago and I've been waiting to switch over since then.

Howdy all, I have be dealing with AT&T for approx 10 years now and until last night I have never met a more professional, kind and polite Rep before til I met Ms. Kathleen Jewel. She works at the Philippines Call Center (I always ask). She answered my call (for reference I was adding 2 lines to

I am looking to improve internet connection reliability across my home. Can I use the existing coax cabling in my home to wire PCs in rooms that are away from the wi-fi gateway?

Jul 23. 2021, I visited AT&T store and new open home internet service. and i asked to install the modem myself, but it was impossible. And at 11 AM on the 26th , a technician came and worked for 2 hours, and he forced the place he wanted, but not the place i wanted, also i did not receive any do

ATT / Uvers/ Dish for new Multi-family building We are building a Muli-family unit in Los Angeles. We wanted to see how many options or packages you offer to the Owners or the tenants. Can you help me?

Hello, my name is Derek and I am writing in regards for my mother and sister who have both been dealing with chaos and trying to get our account resolved for over 2 weeks going on 3 now. We have been loyal customer since before AT&T bought Alltel. We are trying to upgrade our phone as well as port 2

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Hi, I had a new AT&T installation done on my property in winter. The tech caused a water line break (which is fixed) and seems to have cut some wires. My sprinklers don't work.I did not try the sprinklers at that time of installation because it was winter. The water line damage was visible and was f

Need to switch service to new phone

Hello AT&T Forum Community, I have been dealing with a major issue the past few months and would like to share my story. I have been a happy AT&T Uverse customer since 2012, having internet and TV at 3 different residences with no issues. My experience at my current residence has been a nightmare. I