Why after several years is the link still broken for the McAfee download? In the past 3 months we have been hung up on after an agent states "I'm sending you to another escalated department to resolve the issue with your account" 7 times. Twice in the same day. All I ask is stop the scam please because there are multiple customers who have this same issue. Or please send discs for the download or provide free codes we can use on McAfee.