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J

New Member

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2 Messages

Wed, Jun 10, 2020 3:48 PM

Sprinkler Wiring Damage

Hi, I had a new AT&T installation done on my property in winter. The tech caused a water line break (which is fixed) and seems to have cut some wires. My sprinklers don't work.

I did not try the sprinklers at that time of installation because it was winter. The water line damage was visible and was fixed at that time because it was a visible water leak!

So I need someone to come and fix the wiring now so that I can use the sprinkler system.

Constructive

Employee

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23.5K Messages

1 y ago

AT&T claims are handled through Sedgwick, their claims administrator.
If you need to file a new claim, have the following information available:
• Location – The physical address or GPS coordinates for the location where damage occurred.
• Photos – Include close-ups and wide views of the area damaged. If possible, include photos of the person, vehicle, or equipment that caused the damage. Photos can be from cameras, cell phones, or other devices.
Once you have the information together, call the Claim Center at 800.894.0374.
Once the administrator receives the information, they will assign it to a claims examiner. The examiner will generally contact you within 3-5 business days to discuss the report and get additional information.
https://soc.att.com/2KK7xRO

New Member

 • 

2 Messages

I called the 800 number for the claim center and got a voice mail ! Not sure when they will call or when this will be addressed. It is getting hot and my lawn and yard need water !

The link provided above gives an error (HTTP ERROR 431)!

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