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Slow Wi-Fi Speeds On Brand New U-Verse Install

Hello members! I just had my U-Verse TV and Internet service installed this past Saturday (11/22/14) and everything is great except my Wi-Fi speeds!!

Questions

 • AT&T Internet Features

3.4K

11

0

0

Internet speeds slow - confirmed with att.com/speedtest

I was on the phone with at&t to check my Internet speed. I had been experiencing slow downloads on my TV with Netflix and Prime. The max download we c

Questions

 • AT&T Internet Equipment

141

2

0

0

Password Reset Tool demanding I install software

And it's software that I have successfully installed, but apparently the tool refuses to recognize/discover it and proceed with the reset. I didn't ha

Questions

 • AT&T Internet Equipment

291

1

0

0

Internet Speed

I cannot seem to find anywhere what the download and upload speeds are supposed to be for ATT internet. I'm clocking in at a blistering 4.25 Mbps down

Questions

 • AT&T Internet Plans

271

4

0

0

Why can't I get more than ~450 Mbps D on my Gigabit fiber service? (~800-900 Mbps U)

Residential gateway is the 5268AC and it's configured for DMZ+ and using my ASUS AC3200 router (LAN port). I also have phone service via the same fibe

Questions

 • AT&T Fiber Equipment

4.7K

16

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MMS does not work when Wifi Calling Activated

Samsung Galaxy S10 I was having a ton of trouble receiving picture messages (MMS) whenever Wifi Calling is active.I tried Stock Samsung Messages app,

Questions

 • Android

13.3K

51

New service, BGW210 poor functionality

New service, BGW210, I get great response (300+) on speed test but everything else is slow. My gmail account is so slow I watch it slowly count up as

Questions

 • AT&T Fiber Equipment

248

4

0

0

AT&T and Filefactory

I have recently switched from Time Warner/Spectrum to AT&T gigapower.I have found that from Filefactory & Uploaded I am not getting the speeds that I

Questions

 • AT&T Fiber Equipment

244

1

0

0

Please add a "Download All" ability to snapshots/videos

Firstly, there doesn't appear to be an appropriate topic for website (my-digitallife.att.com) feedback. That makes me think this isn't the proper plac

Questions

 • Apps & Programs

294

1

0

0

1.43 Mbps download speed and 0.17 Mbps upload speed

So I’ve ran multiple test on my internet speed... There’s a chance dial up internet might be faster. Does AT&T offer upgraded routers to try and impro

Questions

 • AT&T Internet Equipment

154

0

0

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AT&T throttling bandwidth anytime a direct dropbox.com download is started

I have a Pace 5268AC router connected via the 18Mbps plan. I spent about an hour tonight troubleshooting an issue with AT&T technician David w

Questions

 • AT&T Internet Equipment

2.8K

18

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0

Download U-verse app from Google Play to cell phone is failing

I have installed the U-verse app, downloaded from Google Play, on my Samsung cell phone.  I will state, up front, that my cell service provider is not

Questions

 • Watching U-verse TV

1.1K

12

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0

1.43 Mbps download speed and 0.17 Mbps upload speed

So I’ve ran multiple test on my internet speed... There’s a chance dial up internet might be faster. Does AT&T offer upgraded routers to try and i

Questions

 • AT&T Internet Features

560

2

0

0

I can't download the Live Player Plug In On Windows 8

I am trying to watch Live Tv on my computer but when I click the button to download the Live Player Plug In, nothing happens. I have tried downloading

Questions

 • Watching U-verse TV

828

1

0

0

Using AT&T Hotspot for my internet connection

Just moved to Texas and happy to be hear.  I had UVERSE before but is not available in my very rural property.  Right now all I have is a hotspot from

Questions

 • AT&T Internet Features

94

1

0

0

Amazon Prime videos crash within 1 minute of playback.

I have an Amazon Prime account and I watch videos on my TV with a Nintendo Wii attached for my wi-fi connection.  It has always worked fine when my IS

Questions

 • AT&T Internet Features

573

5

0

0

Z432 can't download media

I've been having trouble downloading music and photos to my z432. I plugged in the phone with a usb cord, and the phone was listed as a cd drive calle

Questions

 • Other Phones & Devices

450

4

0

0

Gigapower installed today(ethernet = max DL of 650mbps)

I mean, don't get me wrong that is good. but, I signed up for Gigapower. So, is this a normal download speed? I have tried swapping cables to make sur

Questions

 • AT&T Fiber Installation

550

6

0

0

Trouble downloading Free ATT McAfee virus protection to laptop

I believe I need a CD with the McAfee "Slazenger 300" version of McAfee virus protection in order to download to my laptop the free virus protection p

Questions

 • AT&T Internet Email & Security

94

0

0

0

Bridged router slow DL speeds

Last night I set up my old router in my office to bridge to my ATT ARRIS BGW210-700. It is connected via wifi to the ARRIS, and my old router (netgear

Questions

 • AT&T Fiber Equipment

421

1

0

0

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