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Set up Voicemail, Change Tones, Add Contacts & More
Learn How To Set Up Your Device If you're wondering how to use your new device or need help setting it up, we have you covered. You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!
Questions
• Device Features
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How can I suspend my account for 4 months?
i would need to suspend my account as I need to go back to my home country due to Corona virus. I would not be able to use the account for at least 4 months. The link att.com/suspend does not work. I tried to log in, but it directs me to my prepaid account main page. Help me with this issue!
Questions
• Account & Usage
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My Caller ID is my real name…
Every time I call a “random” person it shows my real name as my caller ID but I want it to show my number. I am using an IPhone 12.
Questions
• Apple
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Info needed for new home installation
Hi everybody! My husband and I are closing on our new house next month and I’m looking for some information on getting WiFi installed! My parents built a new house in the same addition as we are and had their WiFi installed earlier this year. When they had theirs installed the AT&T man drilled a
Questions
• AT&T Internet Installation
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LG G8 fota update outside US
Any way to update my phone through fota? I currently dont receive any updates because Im outside of the us and dont have access to an at&t sim. Please help :(
Questions
• Other Phones & Devices
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Will AT&T match WingAlpha price and family plan?
I am looking at taking my family plan to WingAlpha - they offer an unlimited data plan with 15gb hotspot each month for $50 per user. Is ATT able to match this? If not, we will switch.
Questions
• Wireless Account
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Is it possible to switch carriers?
Hi, I've wanted to try to switch carriers for my At&t Samsung Edge S7, however when I put in the new carrier's SIM card it gives me a crossed out circle icon and doesn't allow me to enable mobile data. Are the phones forced to only use At&t or is there a way to use the new carrier?
Questions
• Android
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Nightmare on El Camino Real
I walked into an AT&T store asking for help and, in my work clothes and did not look completely presentable the employees at the AT&T store did not help me, I asked for help with my service being suspended one of the young men there This day I still don’t know his name, asked me if I paid my
Questions
• Wireless Account
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How can I have two Open NAT Types for two separate wired consoles?
Hello. My brother recently moved in with me and he has his own xbox one. I have one of my own and I managed to change my NAT Type from Strict to Open with IP Passthrough a few months ago when I first got my ATT service. However, when we wired the second console to the router it is getting a Strict N
Questions
• AT&T Fiber Equipment
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How can I get copy Text messages
How can I get a copy of text messages on one of children's phones that is in my name?
Questions
• Data & Messaging Features, Internet Tethering
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Terminate the phone plan and get the refund
Hi. I have a phone plan that started on March 12. However, I had to go back to my home country on March 14 without having chance to terminate the phone plan due to coronavirus outbreak. I contacted At&t to terminate my phone plan abroad here in South Korea, but it didn’t work. And now I found out th
Questions
• Wireless Billing
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Damaged att green box outside for cable
Some kids ran over my box and now I don’t have internet. How can I rewire it myself? I need the color codes and where they go.
Questions
• AT&T Internet Equipment
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Problem With Unlock Samsung G975U
I was trying to unlock my phone since two weeks ago. And on every time I try I get same error "Looks like we're already processing a request for this IMEI. Check your request status for more info." Its seem there is other request submitted before me. what can I do or how to cancel the request
Questions
• Android
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Bought an iPhone from last owner who said it was unlocked but isn’t
So I just got this iPhone for $350 the lady said it was unlocked and well we have a different carrier we tried but then we noticed that it’s indeed still locked with Att. I have checked the att unlock but it says they still have payment what can I do?
Questions
• Apple
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How can i get official outage documentation?
Hi! I work from home as a virtual customer services associate and on the 18th and early morning 19th the internet was out. My company is wanting a document stating that. How can I get this?
Questions
• AT&T Internet Account
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How do I pay the monthly balance for my installment plan online?
How do I pay for the monthly balance for my installment plan online? All I’ve seen is ways to review my current balance and the option to pay the remaining balance which I do not have.
Questions
• Wireless Billing
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Unlock my sim
I’m currently in lebanon and I can’t put a new sim card because my phone sim is locked. Please unlock my sim card
Questions
• Apple
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I'm missing my $200 reward
I was supposed to receive $200 in rewards and have only received $100,.. the Reward Center says I've redeemed 1 cats of 2, where is the other reward card?
Questions
• Wireless Account
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About the free phone service
About the free phone service because of covid19
Questions
• Online Account Access
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S4 Mini Showing H+ only!
First time posting, so any help is appreciated. 1) what is the difference b/t H+ and HSPA+ and 4G/LTE? 2) if they are in fact different, as noted above, my phone is showing h+ only (after i changed my APN from out of the box). does this mean i'm getting 4g? the 9195 model of the s4 is supposed to be
Questions
• Android