
New Member
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2 Messages
ATT message says that the phone I recently activated won't work (Device: Samsung Galaxy S10)
I activated my new SIM this morning and paid the amount for the 25$ plan with 300$ upfront fee. It worked fine until 30 min ago. I received a message saying:
"AT&T FREE MSG: We're always looking for ways to connect you to what you love faster than ever before. That's why we are taking steps to upgrade our network. We're sorry, but the phone you recently tried to activate won't work. Don't worry, we can help you. Visit your local AT&T store (att.com/store) for more info."
Accepted Solution
Official Solution
formerlyknownas
ACE - Sage
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113.5K Messages
2 years ago
Which model S10 are you using?
If it's the f or DS, you can't use it on at&t
https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.att.com/idpassets/images/support/wireless/Service-Capabilities-Unlocked-Devices-ATT-Network.pdf&ved=2ahUKEwiImeqyqtPwAhW9KFkFHZXWAoIQFjABegQIGxAC&usg=AOvVaw1C5znQishzVLbCB1H7kNIA
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Constructive
Former Employee
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32.9K Messages
2 years ago
It’s legit
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aa1875
New Member
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2 Messages
2 years ago
It is DS
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Constructive
Former Employee
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32.9K Messages
2 years ago
Why would a non legit text send you to an AT&T store?
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