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1 Message

Wed, Feb 17, 2021 1:48 AM

Bought an iPhone from last owner who said it was unlocked but isn’t

So I just got this iPhone for $350 the lady said it was unlocked and well we have a different carrier we tried but then we noticed that it’s indeed still locked with Att. I have checked the att unlock but it says they still have payment what can I do?

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Official Solution

dwill05

ACE - Master

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7.2K Messages

2 years ago

You can try requesting an unlock here:

https://www.att.com/deviceunlock/

Request as a non-customer.  But, be aware that if the phone doesn’t meet the requirements for to be unlocked, it won’t be.  The fact that you have a name, number, and proof you bought it from someone doesn’t really mean anything.  The phone either is eligible to be unlocked or it isn’t. 

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