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Why is AT&T's Cell Service so TERRIBLE?!?!

Ever since I upgraded to the iPhone XS Max and they started with the new 5G service I have TERRIBLE service at work... and we have an AT&T tower ON THE BUILDING!!! I want to throw my phone every single day! It switches back and forth sporadically from 4g lte to 5ge...its making my brain hurt and mak

Questions

242

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0

Why offer a service you can't provide?

There's about 90 four letter words screaming inside my head right now from my anger, but I'll refrain from using them in respects for the other users who may not appreciate such language.  Just keep in mind that's exactly how livid I am at wasting my money month after month after month on a service

Questions

586

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Your box caught my tenants fence on fire

Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated

Questions

86

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LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

84

4

OnePlus 8T -- No Service after Android 12 Update

I updated my OnePlus 8T (KB2000 w/ Global ROM) to Android 12 over a month ago. Immediately after the update, I was cut-off from service. I have done the following steps, in this order, trying to fix it: 1) Reset network settings 2) Reset APN Settings 3) Visit store for new SIM Card 4) Factory

Questions

436

5

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Bad reception since 6-months ago with LTE and iPhone 6

At the beginning of this year, my iPhone had great reception where I teach at City College of San Francisco. In the same building where I have had exemplary reception for years, I now have NO SERVICE most of the time. Once in awhile I get one bar. I'm in urban San Francisco where you should have ste

Questions

939

1

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No ATT Help at All- Galaxy Watch 3 Number Sync

My wife and I purchased two Galaxy Watch 3 LTEs to go with our two Galaxy Note 10 phones. The watches worked great for three weeks, and then an update was pushed down. Number Sync absolutely will not work on either watch. After working over three months many times with the local ATT store, ATT tech

Questions

308

6

0

Telit LE910C4-NF Problems connecting to network.

I have bought a prepaid AT&T sim card from Walmart and added service to the account. The telit LE910C4-NF module that I am using is plugged into a sixfab 3G/4G Hat on my raspberry pi. When I try to send SMS messages or connect to the network with the apn name NXTGENPHONE. The module times out.

Questions

94

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AT&T LTE in Destin/Niceville/Fort Walton Beach Florida?

I've noticed that Verizon has LTE here, but AT&T does not. Do they plan to expand, or are they done with LTE expansion in NW Florida?

Questions

3.2K

16

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Asus Zenfone 2 ZE500KL stuck on H+

Following up to the following forum topic, there is a similar odd problem on my Asus Zenfone 2 ZE500KL (Worldwide version) in that it seems to be stuck on HSPA+ (H+) network after the recent purchase of a Go Phone SIM card.A little back story: this phone was purchased in France as I was living there

Questions

1.5K

6

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AT&T Refusing/Unable to Activate SIM for Unlocked Samsung?

RE-POSTING this for others who may have the same issue, as AT&T made my original post private. I was mugged abroad and my phone was taken. We got a new SIM directly from the AT&T store within a few days (and reported the IMEI stolen), and I bought an unlocked phone while still abroad from

Questions

228

0

Esim

Does AT&T offer E-sim for Samsung smartwatch? I have the Watch4 Classic LTE. I would like to use it by sharing the same number as my cellphone.

Questions

276

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Closed

The Problematic So-called "3G Going Away" Campaign

Text messages from AT&T recently arrived at my unlocked 4G/LTE mobile phones, claiming that my device will stop working soon due to the elimination of 3G network by AT&T. It was indicated that a short list of limited make and models of devices would continue to be supported by AT&T in th

Questions

58

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ATT Store says my S7 is not 4G but I don't believe them...

ATT Store says my Galaxy S7 is not 4G but I don't believe them... The S7 is/was a "spare" phone. My S5 still works. They shut off my 3G S3 (owned since new) and automatically ported to the free Motivate phone received a few months back. I don't care that it was free--it still (Edited per community g

Questions

2.2K

3

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NIGHTHAWK M5 5G MR5200 Hotspot Nintendo Switch Online Not Working With AT&T Wireless

Hello, I'm unable to play any online games with my Nintendo Switch when using the MR5200 hotspot router. This router is very similar to the AT&T locked MR5100 router. When I do the connection test for the Nintendo Switch, I always get a NAT Type D, when I need a type A or B to play. I tried

Questions

821

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Service on Long Island/NY

Why is the service on Long Island so terrible? It's getting worse, every day, yet you look at the coverage map on the ATT site and it shows full coverage, lol I just don't understand why some of my colleagues who have Verizon, T-Mobile and everyone else has service every day and ATT's is getting

Questions

471

1

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International Day pass Slow speed Japan

I am using the international day pass traveling to Japan and I keep getting very intermittent service. It keeps down grading to 3G. I had to turn off 5G and that seemed to have a more frequent LTE connection. At times it will just drop to No Service and not connect I will turn on and off Cellular mu

Questions

1.3K

3

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Call Waiting on fixed in-vehicle 4G VoLTE phone - AT&T Prepaid Wireless

I am attempting to troubleshoot the call waiting on a Peiker PTCarPhone 6. Peiker's in-house technical support states that call waiting is enabled on their device.  However, when "clicking over" or pressing the talk button to accept the 2nd inbound caller, the 1st call is dropped.  Other

Questions

23

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Can not make any calls in or out. Works after reboot. Issues for months. Called support many times.

I have been having an issue making and receiving calls. The issue has been going on for months and I have talked with support and advanced support many times.  About once a week my phone will not make or receive any calls.  I get an error sometimes that says "Your phone's not registered o

Questions

435

7

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AT&T Prepaid data-only plan SMS not working for send or receive

I activated a notebook with mobile broadband using an AT&T SIM and have the 20MB for 12 months $300 plan. Data is fine and I received a number of text messages from AT&T about my new account, but I am unable to send or receive text messages - sending to either T-Mobile or Verizon, the notebo

Questions

302

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