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jpiszcz's profile
jpiszcz
Supersonic 25!
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Explorer

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35 Messages

Thu, Mar 3, 2016 2:32 PM

Why is AT&T so slow compared to other carriers?

I love AT&T's reliability and data roll-over but why is it so terribly slow in Northern Virginia?  Particularly in Loudoun County/Ashburn Farm?  I have opened up a case with AT&T on this issue but it has not been fixed, here is a comparison of speedtests with all 4 carriers in the United States (the Verizon was taken the day before as I currently do not use them) but the speed is similar all of the time.

5c2e6f0561d88963b9bb39a6d1dfd55f.jpg

 

1 Attachment

Community Support

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15.2K Messages

7 years ago

Hi there @jpiszcz

 
I’m sorry to hear you’ve been experiencing slow data speeds in your area.
 
With the case that was opened up, did anyone reach out to you or give a reason as to why you would be experiencing slow speeds?
 
We’d be glad to look into the matter further for you.
 
Please send a private message by clicking here including your name, contact number, and the best time to reach you.
 
 
Thanks,
 
Kevin, AT&T Community Specialist

 

tim horton

Professor

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1.3K Messages

7 years ago

Screenshot_2016-03-04-23-59-44.png

 

Traveling in Reston, VA. Never seen LTE speed like this! I will take this any day.

jpiszcz

Explorer

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35 Messages

7 years ago

Hello,


When I opened the case 1+ month ago they said there was an issue with the tower nearby and they were working on it.

 

When I tweeted to @ATTCares 1-2 days ago, they said the same thing, there is a tower issue and that they were working on it.

 

No resolution as of  yet.

 

Thanks,

 

Justin.

jpiszcz

Explorer

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35 Messages

7 years ago

Speeds last night-- (03/04/2016) in Ashburn, VA between 8-9pm EST

 

Performance:

1. T-Mobile

2. Verizon

3. Sprint

4. AT&T

 

In picture from left to right:

1. AT&T

2. Sprint

3. T-Mobile

4. Verizon

 

20160304-carrier-compare.png

jpiszcz

Explorer

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35 Messages

7 years ago

Off-peak (Sunday morning, near a window)--

 

20160306-offpeak-sunday-morning.png

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