Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (20.5K)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Why can't I get ATT internet?

I live in Georgetown, TX and all we have is F#@!ed up Suddenlink or Frontier. When do you think your service will come ut this way? I tried to sign up for notifications, but the link was broken. Thanks.

Questions

372

4

0

Accepted Solution

Official Solution

View screen recording on Moto Ace 5G

How do I view a screen recording I took on my Ace 5G?

Questions

119

1

0

Accepted Solution

Official Solution

Cutting Out My Uverse TV Service

If I have UVerse TV disconnected, can I return the PACE 5268 gateway (router) along with two receivers (one for a small non-internet ready TV with a coax only antenna connection, and the other with a DVR?)  I'm mostly watching streaming channels through Roku.  Are there routers or adapters for TVs w

Questions

106

1

0

Accepted Solution

Official Solution

AT & T Prepaid Card - Holidays in New York - German

Hey, I travel to New York next month and want to buy a prepaid card for this period. At the checkout I need an American phone number and (maybe) an adress located in America.  Do you know if I can circumvent this or where I can buy a prepaid card for my holidays in advance? Thank you for you

Questions

27

4

0

Accepted Solution

Official Solution

AT&T Digital Home Phone support

Learn what you need to make sure you get the most out of your Digital Home Phone service!   Overview AT&T Digital Home Phone Digital Home Phone Voicemail Service Digital Home Phone Features, Portal, & Caller ID Overview   Setup & Installation Setup & Manage Digital

Questions

6.6K

1

0

Accepted Solution

Official Solution

Prepaid reactivation period after not paying

I have a prepaid phone number for which I get charged by each call/message. If I am not enrolled in autopay and I forget to do a payment I know that my number will not be active. My question is, how long long can I go without paying so that I don't loose my phone number? Or does it remain my number

Questions

108

1

0

Accepted Solution

Official Solution

Taxes

do you pay taxes on prepaid?

Questions

61

3

0

Accepted Solution

Official Solution

ATT charged me 4 times in 2 days, how can I get the 3 extra payments refund?

I got charged $40 on May 8, then $40 on May 9, $38 on May 10 & again $40 on May 10. Only one prepaid line, same card, all VESTA PREPAID. How can I get the $120 back? Or even as a credit for future 3 months?

Questions

84

1

0

Accepted Solution

Official Solution

Got a 5G phone but not getting 5G

Hello AT&T,      My folks put me on a family.  I  got a Samsung S22  which is a 5G Phone. I have no access to account. Keeps saying it is 4G LTE.  I can't understand the coverage map to see if it is in my area 5G. But I don't know what plan I have.  I fe

Questions

282

3

0

Accepted Solution

Official Solution

iPhone 11 pro

Remove my phone from blacklist

Questions

239

3

0

Accepted Solution

Official Solution

AT&T prepaid

Hi, I have a prepaid subscription, and I´m wondering if I can pause my account because I go to college in the US but live in Sweden. Best regards

Questions

46

1

0

Accepted Solution

Official Solution

Reception in Puerto Rico

Hi there. I have an AT&T prepaid card and will be traveling to Puerto Rico next month. Will I have my regular service and data there or do I need to buy the international coverage add-on?

Questions

334

1

0

Accepted Solution

Official Solution

Change my phone number

How do I change my phone number on my phone

Questions

163

2

0

Accepted Solution

Official Solution

Reply Back

How do I reply back to a User on here, to answer his question.

Questions

140

2

0

Accepted Solution

Official Solution

Telephone for the Hearing Impaired

My Father is 85 years old, and hearing impaired. How can I get service to come to the house and install a CAPTION REAL TIME TALK PHONE?

Questions

113

1

0

Accepted Solution

Official Solution

Issue unlocking prepaid phone

Hi I can't seem to unlock my At&t prepaid phone even though I meet the requirements. An error message appears saying my personal info doesn't match that of this account, when it actually does. How can I get help?

Questions

115

1

0

Accepted Solution

Official Solution

Can’t access my sbc global email through att

I’ve had my sbc global email for a while now. It looks like I now have to access my emails through currently.com. I don’t remember my password. When I try to reset it it keeps asking for my user ID. It should just be my email correct? But when I try to reset it. It can’t find my account. Not sure wh

Questions

244

1

0

Accepted Solution

Official Solution

Suspend Temporarily lost phone

Temporarily lost phone

Questions

72

2

0

Accepted Solution

Official Solution

Can a Prepaid account get an esim?

I need to get an esim so I can use 1 phone for my 2 numbers. I am trying to stay on a prepaid account and was wondering if AT&T will let you have an esim. My company I'm using right now does not do that for prepaid so before I switch I want to make sure I can do that

Questions

107

2

0

Accepted Solution

Official Solution

Two new iPhone 12 Minis - one connects to 5G, the other does not

Hi all, I've recently purchased 2 new 12 Minis, one for my son and the other for my daughter. Both are on my family's Unlimited plan. My son's phone was an old line, adding a new device. Transferred from an iPhone 6S. My daughter's was a new line, new device. My son has reported that his phone n

Questions

260

11

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.