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I just payed yesterday but changed my plan to 40 instead and it charged me twice.
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Plans & Features
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RE: Disputed Account - Notice to Furnisher (Edited to remove personal information)Dear Sir or Madam:I previously notified you that I am a victim of identity theft, and requested that you do the following:I still have not received written confirmation of these actions. As I stated before:I am a victi
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Wireless Billing
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Hi, I have a prepaid subscription, and I´m wondering if I can pause my account because I go to college in the US but live in Sweden. Best regards
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Account & Usage
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Have a Samsung SM-F900U Fold phone and cannot update it. I'm in Brazil and as using another carrier chip and now used an AT&T prepaid chip and local wifi but still cannot update it.
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Samsung
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My mom's device was stolen. I placed a block on the line which I guess stopped the service to it on Saturday. On Sunday I activated a new phone in its place since the other phone is long gone. My question is if the phone is taken by the thief to any att store will the phone be able to be activat
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Samsung
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I just switched over to fiber optic and I cut the cords and want to stream only. Do I still have to use an ATT Modem/Router or can I use my own now? Is there any down side or upside to either?
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AT&T Fiber Equipment
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I have called five different numbers trying to reach someone to express my concerns and issues with a door to door salesperson with AT&T. There seems to be not number or email to reach anyone. I don't have an account with them and especially now I don't want one.
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Community lounge
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My 32GB AT&T Radiant Max phone comes with at SIM card but the micro SD card slot is empty. Will a 128GB microSDXC card work properly in a 32GB AT&T Radiant Max? There is only one empty space. I don't know how else I could up the memory to 128GB.
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Android
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I STILL maintain these crooks are a front for organized crime. AT&T had gone out of their way to make getting a prepaid account as difficult as humanly possible. Every time I call to change my account to something more financially reasonable I get connected to some 3rd world country on the op
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Wireless Billing
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I have a CL82407 DECT 6.0. Handheld. I have Call Blocking set to Screen w/o Name (both Unclassified and With out numbers) and I’m still getting some calls ringing through from telemarketers as UNKNOWN CALLER Is there a way to get an update for the Call Block? I know there’s one for mobile, but h
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Landline Phone Troubleshooting
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Please tell me what walnut.attlocal.net would be? It shows up in my device list
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AT&T Internet Security
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Hi, I have been trying to unlock my previous phone through AT&T unlock device online but it keeps telling me that I have to pay off the device first. Error message: "Looks like you haven't paid off your device yet. Follow these steps to pay off your installment plan. Then, wait 48 hours
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Device Features
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Earlier this year my husband and I did buy one Samsung Watch get another free if we added a new line. I recently looked at my bill and noticed we are still being charged for the other watch's installment plan. Has anyone else had that issue and was At&t able to address it?
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Wireless Billing
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There is a dilapidated wooden pole on the outside of my fence that is leaning and about to fall on my fence and the back of my house. The power company and cable company have confirmed that it an AT&T pole. How do I contact someone at AT&T about this pole before it falls and damages my fence
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AT&T Phone Equipment
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I have an ethernet cable from the RG to a network port in my family room. Then an ethernet cable to the DVR STB. If I split that signal using a managed switch, like a Netgear GS105Ev2, and have a ethernet cable to the DVR STB, TV and Roku, will the DVR STB work or not? I've read through multiple
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U-verse TV Equipment
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I was recently hacked but have changed my password. When I set up my new signature, the preview shows text that I did not enter. It says, "How are you doing?" But this text does not show when I compose an email--only the text that I entered shows. Should I be concerned about some kind of invisible c
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AT&T Internet Security
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My phone is unlocked from AT&T and now used outside USA How can i update my phone because It says software version is up to date but its clearly not.
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Samsung
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how do we get the second administrator to be able to see the booster on their account? I added a second admin per instructions, but can't re-register booster and can't 'see' it on their account.
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AT&T Cell Booster
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My phone won’t send out or receive calls which causes me to have to restart my phone to get it back working only for it to happened again 5 minutes later
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Phones, Tablets & Devices