Teacher
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21 Messages
Early Note8 Purchase for Past Note7 Owners
So I had the awesome Note7 only to to give one back twice due to the recall. So then I was forced to get a Galaxy s7 Edge on the Next program. While the S7 is a good phone it was a downgrade with smaller internal storage, no iris scanner, smaller screen & of course no S-Pen.
I saw Samsung is offer a pre-order credit up to $425 for people who went through this nightmare. So far I have found no information saying AT&T will also give us a trad-in credit, which I kinda understand. But will AT&T at least let people like me get out of the Next program early so we can finally get the phone we really want. I signed up for the Next 24 plan which allows me to trade-up every 12 months as long as the current s7 Edge is good.
GLIMMERMAN76
ACE - Expert
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23.9K Messages
7 years ago
@hatie123
the iris scanner is junk... I have a s8+.... you can make it unlock the phone with a picture as long as the persons eyes fit between the dots.... A true iris scanner cant be faked.... Its nothing more than a little better version of face unlock which could be faked also... Fingerprint is still the best security for a cell phone if you dont like typing in a passcode.
as for the difference in the phones..... It was not much..... And its even worse if you compare the note 8 and s8+.....
https://www.forbes.com/sites/gordonkelly/2016/08/03/galaxy-note-7-vs-galaxy-s7-edge-whats-the-difference/#2ed8012e3775
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formerlyknownas
ACE - Sage
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117.5K Messages
7 years ago
Facial recognition and iris scanner are worthless is you wear glasses. Finger print yes, I don't have to take glasses or hat off. Samsung dabbled with the concept with the smart stay on the past few generations. Didn't work well at all.
No one is saying the phones were the same, or the Note 7 would have been $100-200 cheaper, and the 8 wouldn't be $960. But your getting bogged down in dumb stuff instead of realizing you were not worse off financially for 10 months. Which is the complaint most have. Just take advantage of the trade in and move on.
If you want to complain more, Samsung is where you should direct your ire. It was up to Samsung to make you happy, not any of the carriers.
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hatie123
Teacher
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21 Messages
7 years ago
This started out as a simple question then people were questioning me. I am not upset at Samsung for the mess or AT&T overall. I actually applaud Samsung for taken care of the Note 7 issue so quickly & saying they made a mistake. There have been other phone brands that have exploded but no company stepped up. They blame the consumer. At the end of the day I found the differences between the 2 phones & I bought the phone that I thought was best for me & the money I was spending. I personal never had an issue with the Iris scanner even wearing contacts or glasses. I also never noticed the picture unlocking the phone, when my husband tried it. How one sets up security comes down to personal preference. My brother is in the Coast Guard & has to young boys. He doesn't see the need to setup any unlocking features, it's his choice. While the whole thing is a little frustrating, when I can I will get the Note 8 from AT&T.
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formerlyknownas
ACE - Sage
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117.5K Messages
7 years ago
@hatie123 Then you were all set by post 5.
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hatie123
Teacher
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21 Messages
7 years ago
@lizdance40 If you want to look at that way. I thought it was just a friendly conversation that took a odd turn when you jumped in. I'm not going to go back & forth on what I thought was best for me based on the specs. I don't know if you work for AT&T but just relax. I would have walked out of a store by now with no purchase.
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DocFuRy
Tutor
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2 Messages
7 years ago
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hatie123
Teacher
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21 Messages
7 years ago
@DocFuRy I totally agree with you. I just got off the phone with AT&T. I asked them directly if Note 7 Customers that had to give their phone last year for the 2nd time then basically got stuck having to get a phone with a whole new contract if we could at least get out the current Next agreement early. He said no. We still have to either pay 50% off or wait the full 24 or 30 months. He said I could have gotten a pre-paid phone but I quickly said that would not even come close to the Note 7. Last December we didn't even know if Samsung was going to kill the Note brand & since I also use my phone for work, the closest model was the s7 Edge, which is still a downgrade with less internal storage & of course no S-Pen. Then I asked about the Samsung up to $425 credit. He stated AT&T has nothing to do with that & you can only get it if you deal with Samsung directly because it's a manufacturer issue. Well, wasn't me turning in the Note 7 last year also a manufacturer issue? I remember Samsung giving 2 credits which AT&T also honored. I can't understand why they won't honor the new credit. If I went directly to Samsung to get the Note 8, I would get the credit but you also have to trade-in the Samsung phone you purchased in it's place or other listed phone. Then you would make monthly payments to Samsung. But if you are on an agreement with AT&T, you will have to pay the full 24 or 30 months because you won't have a phone to trade back in.
So I will either pay the few $100 left to equal 50% early or have to wait till December to trade up for the Note 8.
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DocFuRy
Tutor
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2 Messages
7 years ago
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
7 years ago
@DocFuRy
personally I thought the carriers should have made samsung deal with the NOTE 7 recall all the way around... That is how most recalls are handled.... But then again samsung could have issued a replacement from there stock to each note 7 user.... Its not like there were 10 million in the wild only about 1.5 million made it into the hands of end users. The other 1.5 million were still in warehouses or on the selves to be sold. Those are worldwide numbers so its a drop in the bucket when you think about it. I do think samsung played it to safe this year with the note 8... I mean the battery is way smaller than it should be for a power users phone.
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hatie123
Teacher
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21 Messages
7 years ago
@DocFuRy Maybe after Sept 30 goes by & Samsung sees not many took advantage of the credit offer that they would finally offer it to the carriers to pass on to us. You would think Samsung would want their pre-order numbers to be as high as possible. Samsung needs all the positive media coverage they can get.
Yeah, I get so irritated with the phone comparison. You saw earlier in this thread it was pointed out that the Note 7 & S7 Edge are equal because the chip set. Well I'm not buying a phone based on 1 feature.
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